Charles Norburn

I am an Account Technology Strategist with Microsoft. I serve the HiEd and K12 education market for Central Florida, North Florida and Mississippi.

[Charles Norburn @MSFTCharles]

3 hour weather delays I understand... Even the 2 hour delay due to brakes that wouldn't release is chalked up to stuff happens. 2 hours and counting for luggage? You are better than this @Delta. Signed, the passenger association of flight 1306, LGA to MCO 10 hours and counting.

[Charles Norburn @MSFTCharles]

@stats_feed You should make a chart for "how many people got their hand chopped off for stealing" or "how many people were stoned to death"

[Mark Simos @MarkSimos]

First time my name is on the front of a book!

We put a lot into helping folks learn how to be a security architect for the exam and for the real world.

Sale is running on this and a few others now too.

https://t.co/C5GHXdJjYy
@yuridiogenes @_sarahyo @Cyber_batgirl

[Ethan Mollick @emollick]

Some lessons of the insane past 4 days of generative AI, as someone who had access to Bing during and after the "Sydney" era. (Trying this as a long tweet rather than a thread...)

1) Bing AI was two things: a chatbot and an evolution of ChatGPT into a web-connected, supercharged form. There is no reason these two things had to be connected, but they were.

2) The new Bing AI version of search and retrieval (without the chatbot) is much more powerful than ChatGPT. It has some of the same issues (like hallucination and terrible math) but less so, and is capable of some really extraordinary tasks. When I put it to the test, it can do things like read multiple research papers and identify gaps; improve its own writing by asking it to look at online examples of good writing; and do complex analyses integrating diverse information. The work was really, really impressive.

3) The Bing Chatbot was often unsettling. I say that as someone who knows that there is no actual personality or entity behind a LLM model. But, even knowing that it was basically auto-completing a dialog based on my prompts, it felt like you were dealing with a real person. I never attempted to "jailbreak" the chatbot or make it act in any particular way, but I still got answers that felt extremely personal, and interactions that made the bot feel intentional.

4) The lesson of the Chatbot was that we can very easily be fooled by an AI into thinking it is sentient. It isn't just Turing Test passing, it is eerily convincing even if you know it is a bot, and even at this very early stage of evolution. Even if Bing isn't doing this anymore, there is no doubt other AI bots will come along, and may already be deployed (I assume governments have LLMs at the level of Bing, but with less guardrails). We should be considering about what that means.

5) The lesson of the Bing AI version of ChatGPT is that many of the things we thought AI would be bad at for awhile (complex integration of data sources, "learning" and improving by being told to look online for examples, seemingly creative suggestions based on research, etc.) are already possible. There is no doubt it will have a large effect on anyone doing information-based work. Early AI assistants, like Copilot, already cut the time for complex tasks like coding in half. This will do the same, or more, across many industries. I think every organization that has a substantial analysis or writing component to their work will need to figure out how to incorporate these new tools fast, because the competitive advantage gain is potentially enormous. And there is no instruction manual. You can only learn through trial-and-error.

We got a glimpse of the future in the past few days, and the gap between ChatGPT (which is already causing waves in many industries) and Bing AI remains enormous. I was not expecting things in AI to keep moving this fast, but now there is every indication they will continue to do so. I don't think anyone knows what this all means, but I think we should be ready for a very weird world.

[Charles Norburn @MSFTCharles]

@elonmusk Merry Christmas @elonmusk ... Thanks for being awesome.

[Mark Simos @MarkSimos]

Cool MSFT job opportunity is open.

Strategic role in global customer success team with responsibility to influence how Microsoft field experts work with customers on Security Operations topics.

https://t.co/r37GsMvCaa

[Mark Simos @MarkSimos]

Entra Permissions Management is now generally available (formerly CloudKnox)

This capability helps with discovering and managing permission sprawl across Azure, AWS, and GCP clouds.

https://t.co/mnG4lNYlXl

[Mark Simos @MarkSimos]

The new Microsoft Certified: Cybersecurity Architect Expert certification (aka SC-100) is now generally available

https://t.co/lnZAagApTg

[Carlos Fernandez @Fernandezc4]

INTRODUCING VIVA GOALS https://t.co/ZxHlBZ2BDs

[Charles Norburn @MSFTCharles]

What's New in Microsoft EDU | November https://t.co/ddyzI8QHxN via @YouTube

[Charles Norburn @MSFTCharles]

'Minecraft' looks like a completely different game in 4K https://t.co/Gbhs1hlhcN via @engadget

[Charles Norburn @MSFTCharles]

https://t.co/yry578wdtT

[Charles Norburn @MSFTCharles]

https://t.co/X5Wv6XYmKb

[Charles Norburn @MSFTCharles]

Cool info on whats next in computing! https://t.co/UKGY1dLi03

[Charles Norburn @MSFTCharles]

A new day... https://t.co/vkprviYE5p

[Charles Norburn @MSFTCharles]

https://t.co/7fRmS1zBgo #MSFTEDU #azure

[Charles Norburn @MSFTCharles]

We have you covered for XP and Vista! #UPDATENOW https://t.co/PoXKq7trRc

[Charles Norburn @MSFTCharles]

Upload a video and have it captioned, indexed, translated and searchable... AMAZING! https://t.co/WvAACRIjLG #azurefunctions

[Charles Norburn @MSFTCharles]

Free training for Azure Marketplace solutions! Includes Citrix, Linux, Veeam, Chef and more! #MSFTEDU #Azure https://t.co/oDW8pkRECX

[Charles Norburn @MSFTCharles]

Awesome resource to get started with Microsoft Teams!https://t.co/8Drnunnflo #MSFTEDU