Teacher of French & Spanish at the Alice Smith School in Kuala Lumpur. Conference speaker, writer and enthusiastic contributor to TES Resources as rosaespanola
@HMRCcustomers What is the average time for a call to be answered? Because I've already spent a large amount of money waiting on hold with no idea how long it will be. It's unbelievable in this day and age that an organisation insists on phone calls over online contact.
@HMRCcustomers I live overseas and calling the helpline would be incredibly expensive given the amount of time spent on hold, and international mail is suspended from my country. How can I speak to someone about an issue with my NI contributions? Email address?
@HMRCcustomers@HMRCcustomers I live overseas & sent in forms to set up direct debit for voluntary national insurance contributions last Oct. I've received no response & no payments have been taken, though there's a direct debit (for £0) now set up to HMRC NI on my bank a/c. What's happening?
@HMRCcustomers I live overseas & sent in forms to set up direct debit for voluntary national insurance contributions last Oct. I've received no response & no payments have been taken, though there's a direct debit (for £0) now set up to HMRC NI on my bank a/c. What's happening?
@IATA your travel information for Malaysia is incorrect - please see https://t.co/QpjyVEJbxa. As of 24/6 EP1 & RPT holders, and their dependants, can enter Malaysia with no prior permission needed. Please check & update your page so airlines have accurate information.
Looking for recommendations for books/articles/TED talks about memory, vocabulary retention and 2nd lang acquisition - please let me know if you have any to suggest. #mfltwitterati
@EtihadAirways I'm dreading what the actual flights will be like, if this is the customer service from the ground. My first and last time of flying with Etihad, I'm never going to put myself through this much hassle again.
@EtihadAirways appalling service from when I started trying to book a ticket, I should have never persisted with it. I've now been trying for 4 hours to check in for my flight tomorrow, still not resolved despite 3hr conversation via Twitter, nearly all paired seats are gone.
@EtihadHelp I'm trying to check in for my flight tomorrow, I've had an email saying check-in is open but I just get error message saying "We can't check you in at the moment" & telling me to contact you. Your phone line in my country is only open on weekdays. What do I do?
Looking for recommendations for French literature on themes related to immigration/racism/multiculturalism in France - suitable for very able A Level students. What have your students enjoyed or found useful? #mfltwitterati
Recommendations wanted for French & Spanish films suitable for KS3 that have come out in the last few years - looking to update my film collection and wondering if there are any good ones I don't know about. Thanks! #mfltwitterati
Where can I find out about MFL competitions etc that are open to schools/students? I know various organisations run competitions, but is there a helpful list somewhere that brings them all together? Or even just a list of the organisations? #MFLtwitterati
@HMRCcustomers I've been told by my accountant "You must contact HMRC if your income from property rental is between £1,000 and £2,500 a year and must complete a Self Assessment tax return if your income is between £10,000 or more before allowable expenses". Can you confirm?