@SaudiAirlinesEn@OliverAskew1 Hello, please could you confirm when is the latest time you inform passengers of the result of an upgrade bid? My status is still pending. My flight is at 02.05 today. Please help
@zammyzammyzaa @Care_excellence@Motawif_SA@MOHU_Care@HajMinistry@cbhuk@modilwar I saw the webinar, but not the ques being asked. Did he really ignore ques about the metro?! This was heavily advertised as a part of the package. They should honour it or offer a refund.
@sisterin_black@touchmytash Alhamdulilah our luggage was fine. But there were a good few people from our flight who didnt get their luggage. Whilst we were checking in the conveyor belt was not working and there was a huge backlog of cases, so was bound to happen 😔
@touchmytash@Ms_terry@modilwar@DigestHalal We are platinum plus, so we have a double room. I know what you mean, nothing much can be done in any event. I guess best thing to do now is focus on our hajj iA and not get distracted or lose paitence 😒
@touchmytash@Ms_terry@modilwar@DigestHalal Ah bless I can imagine. All that waiting around yesterday was not fun! 🙄 we did it in the morning, as soon as we got our room we dropped our stuff and went out at around 10ish, so not too hot Alhamdulilah. We are going to madinah tmrw iA. Will see what suprises we have der! 😂
@fareeha106 Ok I think maybe you need to keep chasing motwif to ensure they have paid for your tickets. Keep emailing on their care@motawif email. IA they will look at it. In the meantime try ringng saudia closer to the time.