MTN Nigeria Support

This is the official twitter page for MTN Nigeria Customer Support.
WhatsApp channel-

[MTN Nigeria Support @MTN180]

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[MTN Nigeria Support @MTN180]

@oge_heart @MTNNG Y'ello @oge_heart!
Apologies for not responding sooner and for the inconvenience experienced on your father's line. Kindly share the affected number via DM to enable checks and provide the necessary assistance.
Thank you. ~RO

[MTN Nigeria Support @MTN180]

@drelikedre @NgComCommission @MTNNG Y'ello @drelikedre! Thank you for reaching out. I am sorry about the MTN share transaction situation. Checks show you have been engaged via DM. All inconvenience is regretted. Thank you. ~RA

[MTN Nigeria Support @MTN180]

@NgComCommission @joxa_z @gurl_lambo @MTNNG Y'ello @NgComCommission! Thank you for reaching out. Checks show @joxa_z has been engaged via DM and educated. Thank you. ~RA

[MTN Nigeria Support @MTN180]

@NgComCommission @PkRock1 @MTNNG Y'ello @NgComCommission! Thank you for reaching out. Checks show the details requested via DM to aid with resolution has not been provided yet. Thank you. ~RA

[MTN Nigeria Support @MTN180]

@alubiagba_seun @NgComCommission @fccpcnigeria Y'ello @alubiagba_seun! Thank you for the feedback. Our support team will be notified of your expected extension period. I am sorry you can't view the 5days extension through your dashboard. However, you will be able to use the device that period. Thank you. ~RA

[MTN Nigeria Support @MTN180]

@NgComCommission @okekesidney @MTNNG Y'ello @NgComCommission, thank you for reaching out. We have requested for some personal details via DM to aid with resolution or escalation. Thank you. ~RA

[MTN Nigeria Support @MTN180]

@okekesidney @MTNNG @NgComCommission Y'ello @okekesidney! Thank you for your patience and for the feedback. I am sorry about the network experience. Please share the details requested via DM now to aid escalation. All inconvenience is regretted. Thank you. ~RA

[MTN Nigeria Support @MTN180]

@shidof99 @ConsumersNCC @jude_nzuruike @Toludey4u @MTNNG @fccpcnigeria Y'ello @shidof99! Thank you for reaching out. The first message where you were tagged in the content was for you, while the latter is not. Thank you. ~RA

[MTN Nigeria Support @MTN180]

@NgComCommission @Poweii__ Y'ello @NgComCommission! Thank you for reaching out. Checks show customer was engaged via DM and educated on how to view via the MyMTN NG app. Thank you. ~RA

[MTN Nigeria Support @MTN180]

@NgComCommission @Gme2nd @MTNNG Y'ello @NgComCommission! Thank you for reaching out. The issue is being monitored. Feedback will be shared upon resolution. All inconvenience is regretted. Thank you. ~RA

[MTN Nigeria Support @MTN180]

@Gme2nd @NgComCommission @MTNNG Y'ello @Gme2nd! Thank you for your patience. Please note that the issue has been reported and feedback will be shared upon resolution. All inconvenience is regretted. Thank you. ~RA

[MTN Nigeria Support @MTN180]

@Gme2nd @NgComCommission @MTNNG Y'ello @Gme2nd! Thank you for your patience. The complaint has been reported to our support. Feedback will be shared soon. ~RA

[MTN Nigeria Support @MTN180]

@ConsumersNCC @shidof99 @jude_nzuruike @Toludey4u @MTNNG @fccpcnigeria Y'ello @ConsumersNCC! Please note that details required to aid with resolution has not been shared by other customers. Thank you. ~RA

[MTN Nigeria Support @MTN180]

@ConsumersNCC @shidof99 @jude_nzuruike @Toludey4u @MTNNG @fccpcnigeria Y'ello @ConsumersNCC! Thank you for your patience. An update request has been sent to our support team. Once we receive an update, we will share. @shidof99, we plead for more time. All inconvenience is regretted. Thank you. ~RA

[MTN Nigeria Support @MTN180]

Y'ello 💚

[MTN Nigeria Support @MTN180]

@NgComCommission @caster_b @MTNNG ...we have re-engaged the support team to conduct a root cause analysis and provide a definitive resolution.

#WeCare
~CJ/2

[MTN Nigeria Support @MTN180]

@NgComCommission @caster_b @MTNNG Y’ello NCC, Thank you for reaching out.

Prior feedback from the support team confirmed that @casterb’s loss‑of‑service complaint was resolved with a service extension. However, based on @casterb’s latest feedback that the issue persists...

~CJ/1

[MTN Nigeria Support @MTN180]

@NgComCommission @Mz_Kind22 Y'ello @NgComCommission! Thank you for the continued support. Checks show no response from @Mz_Kind22 yet. Thank you. ~RA

[MTN Nigeria Support @MTN180]

@NgComCommission @phynominalBen @MTNNG Y’ello @NgComCommission, thank you reaching out.

We have engaged @phynominalBen regarding the reported delay in the FibreX subscription and are currently awaiting the requested details to support our investigation and enable us provide the necessary assistance.

#WeCare
~CJ

[MTN Nigeria Support @MTN180]

@NgComCommission @alubiagba_seun @fccpcnigeria Y’ello @alubiagba_seun! Thank you for your patience and for speaking with us. You’ve been granted a service extension from 19 Jun 2026 to 24 Jun 2026. Any subscription made during this period will cancel the extension. Kindly subscribe again on 25 June. Thank you. ~RA