Let me help @NESpower CEO. Your plan and messaging have been incompetent. We can deal with that later but here’s what people need:
• Give citizens a realistic timeline to plan around
• Stop texting people whose power is off that it’s actually on — it’s driving people insane and makes you look like you’re lying about the number of people without power
• Tell users you called MTE CEO & competent Florida utility CEO’s for help (no time for ego)
• Hire more linemen and engineers, I know of multiple NES turned down in recent days who are professional linemen who work disasters
• Post more detailed plans, ideally on video where someone normal explains what’s specifically being worked on right now and what’s being worked on next — this gives everyone realistic expectations and understanding
• Use resources from state and Feds to assist with tree clearing + explain you’ve done this
• Regularly provide info on warming centers and transit to them — ask local gov for help with the transit for elderly and offer free transit for them until their power is back on
• Stop posting tone deaf BS that ignores how angry the community is at you — own it and get to work
• After it’s over, resign — it’s the honorable move
Morning Message
From Teresa Broyles-Aplin, CEO and President, Nashville Electric Service
Thursday, Jan. 29, 2026
Many of you are waking up to day #5 without power, which is a significant hardship. It’s our job at NES to keep the power on, and we will not stop until every household in Nashville has power again.
This storm was unprecedented for Nashville and our country, affecting almost half of the U.S. Its icy layers caused widespread damage across our service area to transmission lines, substations and distribution networks.
At this storm’s peak, 230,000 Nashvillians were without power, the largest number ever. Today, we have less than 90,000 homes remaining without electricity.NES has brought in partners from around the country to engage additional available, qualified crews.
We’ve quadrupled our workforce in a few days, from 200 to almost 1,000 lineworkers from nine states and across Tennessee. We welcome this assistance and are grateful for the help.We still have many days ahead before power is restored to every Nashville household and will continue to provide frequent updates on individual neighborhoods via our website and social channels.
We do expect power will be restored for thousands more households today and tomorrow. For many, power will not be restored through the weekend or longer. We are prioritizing large blocks of homes and moving as quickly as we can. The temperatures hovering below freezing make the work tedious and slow, but we are using every possible resource to restore power quickly and safely to all. Please take all safely precautions in finding alternative shelter over the coming days and take advantage of Metro’s resources for safety. https://t.co/zOSKZHdgkk
I will share updates with you every day until we are on the other side of this crippling storm. We are seeing acts of selflessness, determination and kindness all around us and are grateful to everyone for your partnership and understanding.
https://t.co/gKcTY1b8zO
If you claim to support human rights yet can’t bring yourself to show solidarity with those fighting for their liberty in Iran, you’ve revealed yourself. You don’t give a damn about people being oppressed and brutalised so long as it’s being done by the enemies of your enemies.
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