Multitudes

Build engineering teams that lead in AI. Get insight into what works with your AI rollout, catch risks early and move faster with confidence in the new AI era.

[Multitudes @MultitudesCo]

we're leaving this app, but you can find us at 💙☁️ https://t.co/8cv9FbsTl7 and LinkedIn https://t.co/mm7tNtFoDc if you want to keep in touch!

[Multitudes @MultitudesCo]

@honeycombio needed to track and report the human impact of on-call alerts.

Together, we co-designed a solution that cut their reporting time by 90% and provided transparent reporting on the impact of alerts.

Read here: https://t.co/c3veiwmeBH

[Multitudes @MultitudesCo]

How this works in practice ➡️ The view shows the distinct number of calendar hours disrupted by pages. For example, if there are pages at 6.30pm, 7.15pm, and 7.25pm, we would count two disrupted hours (6-7pm, and 7-8pm).

See it in action – book a demo: https://t.co/ZO1N77fjGc

[Multitudes @MultitudesCo]

🚨 New analysis: Disrupted hours: Get clear insights on the human impact of page disruptions. 🚨

Read about our Disrupted Hours chart view: https://t.co/QiOI8doRDb

#DisruptedHours #Multitudes #PageDisruptions

[Multitudes @MultitudesCo]

With this new view, you’ll be able to clearly see the difference between concentrated and distributed disruptions to better understand the human impact on your team.

[Multitudes @MultitudesCo]

The wellbeing impact of being paged 5 times over 5 hours is larger than 5 times in 1 hour.

So we’ve launched a new Disrupted Hours view – use our in-chart toggles to view page disruptions based on the total number of pages or the distinct number of hours disrupted by pages. 🤩

[Multitudes @MultitudesCo]

Looking after your team’s wellbeing while managing on-call page disruptions can be a juggle. PagerDuty research found that 54% of page responders are being interrupted outside of normal working hours.

[Multitudes @MultitudesCo]

Lead author, Alessandra will be presenting the research at @CHASEconf 2025 (co-located with ICSE).

Big thanks to the research participants and co-authors Alessandra, @margaretstorey, @vivekkatial, and @laurenpeate for all your hard work bringing this research to life!

[Multitudes @MultitudesCo]

Proud to share that our original research is now available on arXiv! Co-authors, @uvic PhD candidate Alessandra Maciel Paz Milani, @margaretstorey, @vivekkatial, and @laurenpeate explore how engineering teams take action on data in retros. Read more👇

https://t.co/nEN0iuFMR6

[Multitudes @MultitudesCo]

The research discusses the perceived tension between being human-centric AND data-driven; teams want to be both but struggle with how.

What helps is building trust and being transparent with the use of metrics, because those support psychological safety. 💡

[Multitudes @MultitudesCo]

Takeaway #3 – How to get buy-in to a technical roadmap – Remember, tech debt is a business problem, not just an engineering problem

[Multitudes @MultitudesCo]

Great #TechLeaderChat from Vindhya Joseph last week, about how to get buy-in to a technical roadmap at a startup – you can find it here: https://t.co/41o6ikdLVC

Check out our key takeaways below 👇

#TechLeaders #EngineeringLeaders

[Multitudes @MultitudesCo]

Takeaway #2 – How to get buy-in to a technical roadmap – Know your tech debt

[Multitudes @MultitudesCo]

We're going live tomorrow! ✨ Join Vindhya Joseph, Enterprise Architect at Foodstuffs, on Mar 19/20 for a #TechLeaderChat on how to get buy-in to a technical roadmap! 🚗

RSVP now: https://t.co/BrPIK1OozV

#TechnicalRoadmap #Leadership #Engineering

[Multitudes @MultitudesCo]

📚 Our Help Center Docs have had a major uplift. 📚

They're now better organized, visually cleaner (with a dark mode option), and searchable – hello new search bar (yay for cmd/ctrl+k!).

Take a look 👇
https://t.co/ARpzDxDdyt

[Multitudes @MultitudesCo]

🤔 “How do I balance technical debt alongside new feature delivery, when crafting a technical roadmap?”

Join our next #TechLeaderChat with Vindhya Joseph, Enterprise Architect at Foodstuffs, to talk about exactly this! 🗺️

Details and RSVP below: https://t.co/BrPIK1OozV

[Multitudes @MultitudesCo]

Want to see it in action? Book a demo: https://t.co/lk1F4dO71i

[Multitudes @MultitudesCo]

📅 Now live: Outlook Calendar integration. See whether meeting time is impacting your team's ability to deliver. 📅

Read about our Outlook Calendar integration here: https://t.co/8ttBFWW2XN

[Multitudes @MultitudesCo]

With this new feature, you’ll get insights on:
🕚Focus time – how much time people are getting for deep work
🕚How much time your team is spending in meetings during the week – and how much less time they have for feature work
🕚The wellbeing impact of out-of-hours meetings

[Multitudes @MultitudesCo]

After launching our Google Calendar integration late last year, our Outlook customers clamored for this feature too, so we've delivered!

Multitudes now integrates with Outlook Calendar to show focus time, fragmented time, and meeting load for you and your team.