MuncheryCares

We are the official Customer Care team for Munchery! We're here to listen and help in any way we can. M-F 4am-9pm PST & Sat/Sun 4pm-9pm PST.

[MuncheryCares @MuncheryCares]

We’re sorry that our retargeting ads are appearing on offensive sites–we’ve stopped the campaign to investigate the issue. Thanks.

[MuncheryCares @MuncheryCares]

@xoticgvbby We're sorry to hear about this, Gabby. Please send an email with your information to [email protected] so we can assist you further with this.

[MuncheryCares @MuncheryCares]

@WEHOGAYMAN We'll make sure to put in a request for its quick return to our menus! The Buttermilk Fried Chicken is a definite favorite around here, too!

[MuncheryCares @MuncheryCares]

@RaganFox Don't hesitate to reach out at https://t.co/W8LpX3NqsH - we're happy to assist you!

[MuncheryCares @MuncheryCares]

@RyanMichero Your feedback is very important to us. We will certainly be sure to share your suggestion with our team.

[MuncheryCares @MuncheryCares]

@RyanMichero We do apologize for any confusion regarding our service! Transparency is very important to our team. Membership options are outlined for you upon placing your order and a confirmation email is immediately sent upon your enrollment in membership.

[MuncheryCares @MuncheryCares]

@lexdevil We're sorry to see your package was left in an incorrect manner. We will escalate this immediately.

[MuncheryCares @MuncheryCares]

@bloudraak Your friends may also visit https://t.co/nuydq23voG or download the Munchery app and enter their email address with zip code to browse the daily menu.

[MuncheryCares @MuncheryCares]

@bloudraak Thanks for the great suggestion! We're actively working to set Munchery apart from other delivery services out there and your specific feedback is much appreciated. We will share this with our team now to consider implementing this feature in the future!

[MuncheryCares @MuncheryCares]

@notjustinkaiser Thanks for reaching out. Delivery days may vary based on your delivery address. Will you please send us an email via https://t.co/W8LpX3NqsH so we can take a look into your account and service area to further assist you?

[MuncheryCares @MuncheryCares]

@stallyalley We're sorry for any inconvenience, Crystal! We'll make sure to relay your sentiment about this to the appropriate team members right away.

[MuncheryCares @MuncheryCares]

@stallyalley Thanks for reaching out. A cut off time of 5:30 will ensure that our team provides delivery in a timely manner to all customers within the requested delivery window.

[MuncheryCares @MuncheryCares]

@amydejohnson We're sorry for any delay this evening. Will you please contact our support team directly so a member of our team can look into this immediately? You may reach us at https://t.co/W8LpX3NqsH

[MuncheryCares @MuncheryCares]

@lexdevil We are sorry about the trouble! Please check your inbox for a message from our team.

[MuncheryCares @MuncheryCares]

@lexdevil Our Culinary Director has reviewed these photos and confirmed your Olli Salumeria Sopressata is normal and safe to eat. Enjoy!

[MuncheryCares @MuncheryCares]

@day_waste Hi there! Thanks for reaching out to us. Please reach out to us at https://t.co/W8LpX3NqsH for additional support tracking your order.

[MuncheryCares @MuncheryCares]

@jammyjam25 Thank you for thinking of Munchery. We're pleased to be of service for you and your family during this time.

[MuncheryCares @MuncheryCares]

@justinmclachlan We're terribly sorry for the trouble here, Justin! So that we can locate your account and resolve this for you, please reach out to us here - https://t.co/W8LpX3NqsH

[MuncheryCares @MuncheryCares]

@SteveDCoaching Thanks for reaching out. We certainly want to ensure we're offering a balanced variety of entrees on our menu. We will share your feedback to our Culinary Director now to ensure our menu continues to offer a tasty variety for all dietary preferences.

[MuncheryCares @MuncheryCares]

@justinmclachlan We're very sorry to learn about the repeated delays! Please reach out to our Customer Care team at https://t.co/W8LpX3NqsH so we may assist you further!

[MuncheryCares @MuncheryCares]

@abheekgupta We're sorry for any disappointment in our menu recently. Offering a variety of food & dietary preferences is very important to our team. We have shared your feedback with our Culinary Director now to ensure we continue to offer a variety of the entrees you love!!