@i_am_saks Hi i_am_saks, we understand your concern and how difficult it is when you’ve been waiting for such a long time across both calls and live chat without being assisted. Please DM us your Mweb details on this channel so we can check this urgently and assist you further. ^R
@GoGoMuzaro Hi GoGoMuzaro, we understand your concern and the effort you’ve made over the past few days to get through, including the airtime spent trying to reach support. Please DM us your Mweb details on this channel so we can check what is happening and assist you further. ^R
@Dobbo2222 Hi Dobbo2222, we understand your concern and the time spent trying repeatedly without getting through, especially when you’ve already made multiple attempts to resolve this. Please DM us your Mweb details on this channel so we can look into this and assist you further. ^R
@tau_sello Hi tau_sello, we understand your concern and how difficult it is when you’ve already spent a long time on hold without getting clear ownership of your query. That kind of experience is not what we aim for. Please DM us your Mweb details on this channel so we can assist ^R
@bailey_sad38461 Hi bailey_sad38461, we understand how difficult this experience has been and the impact it is having on your decision to cancel. Please DM us your Mweb details on this channel so we can review your cancellation process and assist you further with the correct steps. ^R
@itskroon Hi itskroon, we understand your concern about the long wait times and the call ending before you could be assisted. We appreciate you bringing it to our attention. Please DM us your Mweb details on this channel so we can check what happened and assist you further. ^R
@NatalieHerbst3 Hi NatalieHerbst3, we understand how overwhelming this experience has been for you and the level of concern being raised. Please DM us your Mweb details on this channel so we can review everything in detail, assist with your request, and work towards resolving this for you. ^R
@Icastromasemola Hi Icastromasemola, we understand your concern and the need for a proper resolution rather than ongoing delays. We have responded to your DM. ^R
@Nonhlanhla_MM Hi Nonhlanhla_MM, we understand your concern and how discouraging it can feel when you are expecting improvements but are not seeing any change. Please DM us your Mweb details on this channel so we can review your service and assist you further. ^R
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@GalaneZacharia Hi GalaneZacharia, We understand the concern regarding the speed you are receiving in compared to your subscribed package. Please DM us your Mweb details on this channel so we can run a full line check and assist you further. ^R
@IamReiLai Hi IamReiLai, we understand the time without service and the long wait for assistance, and we appreciate you bringing this to our attention. Please DM us your Mweb details on this channel so we can check your service status and assist you further. ^R
@DiBrown5 Hi DiBrown5, we hear your concern regarding the long time spent on hold and the impact this has had. Please DM us your Mweb details on this channel so we can look into this further and assist you. ^H
@fredwithfreedom Hi fredwithfreedom, we hear your concern and understand how important it is for you to get support quickly. We appreciate you reaching out and we are here to assist. Please DM us your Mweb details on this channel so we can look into this and help you further. ^H
@mveloh1 Hi mveloh1, we hear how much time and effort this has taken today and we understand how important it is to get back online as soon as possible. We have responded to your DM with instructions. If you can respond as soon as you have followed those instructions. ^H
@tarynIbrooke Hi Taryn, we hear your concern and understand that the waiting time has been longer than expected. We appreciate your patience while we get to your request. We have responded to your DM on this channel. ^H