@fbizinc Hello, Sorry to hear that you can escalate this further by contacting our customer care team on 0141 287 0900 between 10-1pm Monday - Friday. Thanks ^ A
@Tarnished84 Hi, I have raised an enquiry with the depot and asked them to investigate. They will look into the request as soon as they can. Thanks ^ A
@McgurnEdward Hello, Sorry to hear that as it has been raised multiple times with no resolution and the issue is still ongoing. Please log a complaint by contacting our customer care team they can investigate. https://t.co/P1M6Y1bVzd . Thanks ^ A
@EmzH92 Hello, These can normally take around 20 days. Please use our web chat to speak to the team about your PCN at https://t.co/RHaUkFybze A wee yellow tab will appear on the bottom right of the page where you can live chat between 9am-4.30pm π You may get an 'advisor is 1/2
@MacgibbonScott Hi Scott, Iβm sorry to hear the issue is persisting. Your latest report was submitted yesterday & is currently within the Councilβs 5 working day timescale. Iβve added to the report that rats are now entering your property & that youβre requesting the existing bait boxes are 1/2
@Cessnock_Issues Hi, I have reported the broken floor panel and the graffiti to the relevant departments and requested their attendance asap. Thank you. ^SM
@DavidAnder88535 Hi David, there is no update on this report yet (reference number 8647384) It is still outstanding with the Roads department. Thank you. ^SM
@v_kinnaird Hi, I am sorry to hear that your bin has been missed. Please report your missed bin here https://t.co/Ao2i6UPD2m and team will attend within 7 days to empty it. Thank you. ^SM
@joe_yer99 Hi, I have raised an enquiry with our team and asked them to investigate to see if there is anything that can be done. They will look into the request as soon as they can. Thanks ^ A