Samsonite

OFFICIAL Samsonite Account. Created in 1910, Samsonite is the world’s leading luggage brand. #Samsonite #Travel #Brand #Luggage #Suitcase #Bag

[Samsonite @MySamsonite]

@Entwistlesarah_ I have requested the store manger give you a call to help resolve your complaint.

Julia

[Samsonite @MySamsonite]

@Entwistlesarah_ Hello

Looking at the email forwarded you have been in contact with Talia, I have phoned Oxford St and she will be in store tomorrow so I will give her a call.

[Samsonite @MySamsonite]

@Entwistlesarah_ Hello

I am sorry I have been on holiday and only back today, I will contact the Oxford Road store today,

Julia

[Samsonite @MySamsonite]

@Entwistlesarah_ Hi, Julia is on leave, would you be able to send an email to [email protected] and I will look into your query.
Thank you
Regards
Naz

[Samsonite @MySamsonite]

@ilanametzger Hi , Thanks for contacting Samsonite Europe. Can you please send us your e-mail and country so our customer service can contact you? Kind regards, Samsonite Europe

[Samsonite @MySamsonite]

@Nakioz Hello,

We kindly ask you to send the details of the problem you encountered along with product images to [email protected] so that our relevant teams can get in touch with you.

Kind regards.

[Samsonite @MySamsonite]

@manoverseas Hi , Thanks for contacting Samsonite Europe. We’re sorry to hear you are not satisfied with our service. Can you give us a description of your complaint? Please send us your e-mail and country so our customer service can contact you. Kind regards, Samsonite Europe

[Samsonite @MySamsonite]

@Entwistlesarah_ Hello

Can you advise who you have contacted and we can look into this for you.

Julia

[Samsonite @MySamsonite]

@4enzikat0r @SamsoniteUSA We're sorry to hear about your experience! If you could provide us with your contact information and the details of your issue, we would be more than happy to look into this for you. Please send us an email at [email protected]. Thank you!

[Samsonite @MySamsonite]

@robertjallan Hi , Thanks for contacting Samsonite Europe. We’re sorry to hear you are not satisfied with our service. Please send us your e-mail and country so our customer service can contact you. Kind regards, Samsonite Europe

[Samsonite @MySamsonite]

Official luggage supplier of the German Team

[DFB-Team @DFB_Team]

Das Team ist am Frankfurter Flughafen angekommen. 💯🇩🇪

#GER #WM2022

[Samsonite @MySamsonite]

@PatriotEric21 Hi, could you please share your e-mailaddress and country in DM so our local team can get in touch with you.

[Samsonite @MySamsonite]

@jorjkuriakose @TATACLiQLuxury @delhivery Dear customer,

We are so sorry to see that the delivery of your order is not going as planned.
You have reached the UK customer service.

Does this concern a delivery in India perhaps?

Best regards,

Samsonite customer service

[Samsonite @MySamsonite]

@Entwistlesarah_ Hello

I am investigating this with The repair studio in Oxford Street as I received the store email chain from yourself and will get back to you once I have all the information.

Julia

[Samsonite @MySamsonite]

@Entwistlesarah_ Hi, You can send an email to Julia by sending her an email to: [email protected] and put it for Julia attention and I will go to her.
Regards
Julia.

[Samsonite @MySamsonite]

@CarolynFrain @JohnLewisRetail Hello

I am sorry to hear there is a problem with the zip on your suitcase a John Lewis store should be able to help you with a warranty claim and return your suitcase to our UK service centre for a warranty assessment.
if this is not an option please advise you email

[Samsonite @MySamsonite]

@satellitetruck Hi, thanks for your kind words. Wishing you a lot of safe travels in the future for you and your kids!

[Samsonite @MySamsonite]

@lkinani21_inani Hi , Thanks for informing us. We have sent your inquiry & your contact details to our local customer service department. They will get back to you asap, so please keep an eye on your inbox for their email (including junk mail). Kind regards, Samsonite Europe

[Samsonite @MySamsonite]

@lkinani21_inani Hi , Thanks for informing us. We have sent your inquiry & your contact details to our local customer service department. They will get back to you asap, so please keep an eye on your inbox for their email (including junk mail). Kind regards, Samsonite Europe

[Samsonite @MySamsonite]

@ggkuhnle the £15 courier charge included insurance for loss and a return is free of charge.