Smith's

Fresh food. Fresh takes. Fresh For Everyone.
🥬🍔🍎🥑🥐🧁🥒🛒

[Smith's @MySmithsGrocery]

@wanderingyankee Hi! Thank you for bringing this to our attention. We Suggest you sending us private message to provide you with the best assistance, Thank you. Looking forward to hearing from you.

[Smith's @MySmithsGrocery]

@777mustangs Hello Brumby! Thank you for reaching out and we're very sorry to hear about your store experience. This is not the experience we want for our customers to have. Kindly DM us and provide the exact store address with zip code so we can escalate this. Thank you.

[Smith's @MySmithsGrocery]

@dji75mike Hello! We would like to look into this for you. May we get your phone number, shopper's card number, date and time of transaction and your email address via DM for further assistance? We apologize for the inconvenience, and we look forward hearing from you soon!

[Smith's @MySmithsGrocery]

@charlieleg Hi Charlie! Thanks for bringing this to our attention. Please send us a private message with your phone number, email address, and the store address you are referring to so we can forward your feedback to our leadership team. Thank you!

[Smith's @MySmithsGrocery]

@maximus_thepimp Hi Mark! Thank you for reaching out and we're very sorry to hear about your expired item. This is not the experience we want for our customers to have. Kindly DM us and provide your loyalty card number, name, order number and email address so we can make this right. Thank you.

[Smith's @MySmithsGrocery]

@mkvegas Hi there! We’re very sorry to hear about your experience with the Chobani yogurt. Your safety is our top priority, and we take these concerns seriously. To further assist please provide your Email Adress, plus card no. and Order no via private message. Have a nice day!

[Smith's @MySmithsGrocery]

@JSWLCK Hi there! We're sorry to hear this is happening. We suggest you delete the app and re-install it. If you continue to have the same issue, please call us at 1-800-576-4377 so we can troubleshoot your issue with our Digital Team. Thank you.

[Smith's @MySmithsGrocery]

@evieb420 Hello, there! We would like to look into this for you. May we get your order number, shopper's card number, and your email address via DM for further assistance? We apologize for the inconvenience. Thank you and have a great day!

[Smith's @MySmithsGrocery]

Did you know our @rachaelray meals are also available in stores?! 🍔 Rachael Ray’s Steakhouse Burger gives you the flavor of a burger from your favorite steakhouse without having to get all dressed up. Find this tasty #recipe at the link here: https://t.co/VKppg46H01

[Smith's @MySmithsGrocery]

@tsantacruz Thanks for confirming the store address. We have shared your comments with the Store Director, so they are aware. We're confident that appropriate conversations will take place to ensure that you and others have a better shopping experience moving forward. Have a great day!

[Smith's @MySmithsGrocery]

@tsantacruz Just to confirm is it the store in 2255 Las Vegas Blvd N North Las Vegas, NV 89030 or the store in 8180 Las Vegas Blvd S Las Vegas, NV 89123? Thank you and have a great day!

[Smith's @MySmithsGrocery]

@tsantacruz Oh no! We're sorry to see this! Please send us a DM with the exact store location so that we can get this escalated!

[Smith's @MySmithsGrocery]

@lesser_alice Hello Alice. Thanks for bringing this to our attention. We apologize that this happened. Moreover, kindly send us a DM with your name, phone number, email address, and the store address we are referring to so we can forward your feedback to our leadership. Thank you.

[Smith's @MySmithsGrocery]

@xicus We'll pass along your feedback about the recall process to our team. If you have any concerns about a specific product or need further assistance, please don’t hesitate to reach out or visit the customer service desk at the Warm Springs Blvd and Durango location.

[Smith's @MySmithsGrocery]

@schachin Hello Kristine! Thank you for reaching out and we're very sorry to hear about your store experience. This is not the experience we want for our customers to have. Kindly DM us and provide the exact store address with zip code so we can escalate this. Thank you.

[Smith's @MySmithsGrocery]

@xicus Hello! Thank you for bringing this to our attention. We apologize for the alarming situation you encountered with the recalled chicken tenders. Your safety is our top priority, and it is concerning to hear that the product was still on the shelf after being recalled. 1/2

[Smith's @MySmithsGrocery]

@IsabelleBabe92 Hi! We're sorry to hear this and thank you for bringing this to our attention. Please send us a private message with your contact information and the exact store address so we can get this escalated. Thank you.

[Smith's @MySmithsGrocery]

@Persian_hugs Hello there! Thank you for sharing your feedback with us. So that we can pass along your concerns, please respond with the address of your local store.

[Smith's @MySmithsGrocery]

@ladiadorable Hello, there! We would like to look into this for you. May we get your order number, shopper's card number, and your email address via DM for further assistance? We apologize for the inconvenience. Thank you and have a great day!

[Smith's @MySmithsGrocery]

@happylucky31 We’re very sorry to hear this, Beth. Please send us DM and provide your order number, the email address used to place the order, and your rewards card number/ALT ID you might use at checkout so that we can further assist. Please also verify the name on the account. Thank you.