NAB

The official NAB account.
For help and support please visit our website.

[NAB @NAB]

NAB App & Internet Banking will be unavailable on Sun 24/8 from 2:00am AEST for up to 5 hrs as scheduled maintenance takes place.

Card payments via EFTPOS & ATMs will still be available.

Thanks for your understanding.

[NAB @NAB]

Update: Confirming, this issue was resolved last night and inbound payments are working as normal again. Thanks for your understanding and patience.

[NAB @NAB]

We’re aware of an issue impacting inbound Fast Payments and apologise for any inconvenience.

We're investigating and working to fix this ASAP.

If you’re expecting to receive a Fast Payment, please check the status with the sender. All other payment options are available.

[NAB @NAB]

@willb_14 Hi Will, I understand your frustration, if you'd like to send through a DM, we can advise you further. ^SR

[NAB @NAB]

@kennedylnicole Hi Nicole, thanks for reaching out and sorry to hear about this, that seems strange. I'm keen to take a further look into that for you! in order for me to do so, can you please send through a DM? ^TP

[NAB @NAB]

@ginofarms Hi there, thank you so much for taking your time for providing this feedback. Have a good rest of your day! ^AT

[NAB @NAB]

@JZiv_nobullfact Good afternoon Joseph, the latest version of the NAB app on iOS is 9.176.2 and with Android it's 9.176.0 - If you would like to discuss this further please send through a DM ^NG

[NAB @NAB]

@Sam956997021527 Hi Sam! Sorry to hear about this, can you please confirm when you've sent the DM and does it show up with any error message or why do you think it is not working? ^AT

[NAB @NAB]

@Sam956997021527 Hello Sam. I appreciate your frustration and I'm so sorry for the experience you've had with us. Please send us a DM with more information so we can look into what happened. ^KH

[NAB @NAB]

@Sam956997021527 Sam, we are unable to check your profile over this channel, you can speak to our business team on 13 10 12 (Monday - Friday, 8am - 8pm AEST, Saturday - Sunday, 9am - 6pm AEST) to discuss this with you.^SI

[NAB @NAB]

@Sam956997021527 Hi Sam, i am so sorry to hear your experience, so we can guide you further please send us a pm. ^SI

[NAB @NAB]

@lilpapibigsta_ Hi there, Thanks for reaching out to us and I can understand your concern with your account being blocked. Can you please send through a DM to further discuss about your enquiry? ^AT

[NAB @NAB]

@Michael_Arter Hi Michael, Thanks for reaching out to us and sorry to hear about the issue you're having. , can you please send through a DM to further discuss about your enquiry? ^AT

[NAB @NAB]

@ozabuza Hi JR, send us a DM and I'll be happy to help check this with you ^TS

[NAB @NAB]

We’re aware of an issue currently impacting some of our digital services including the NAB App, Internet Banking and NAB Connect.
Our tech team is currently investigating and working to fix this as soon as possible. We apologise for any inconvenience and will keep you updated.

[NAB @NAB]

@yettyko Hi Korcan, thanks for reaching out, I'm sorry for this experience you have had with us. If you’d like to chat about it further – please send through a PM. Otherwise – you can lodge a formal complaint online here https://t.co/UPR94eH5Mh. ^SR

[NAB @NAB]

@moyutong888 Hi there, thanks for reaching out to us, can you please send through a DM to further discuss about your concerns? ^AT

[NAB @NAB]

@haz61283189 HI Haz, thanks for reaching out. Please send us a PM so we can chat further about getting this resolved for you.^AD

[NAB @NAB]

@an_hoang38644 Hi there, Thanks for reaching out to us, if you need assistance with an enquiry please send us a direct message. ^AT

[NAB @NAB]

@ritinsingh86 I understand your concern with this Ritin, so we can discuss this in detail, can you please send through a DM ^NG

[NAB @NAB]

@Tony_McFadden Hi Tony, Please send though a DM so we can look more into this error for you. ^KH