Lee

Music lover | gig goer | record collector | record seller | all round music nerd | I like taking pictures

[Lee @NapZap]

@My_Metro at what point will you fix these ticket gates so people aren’t charged when you suspend the service after they’ve tapped in?!? It’s just cost me to not board a train and still have to pay for a taxi again!!

[Lee @NapZap]

@Argos_Online Done

[Lee @NapZap]

@Argos_Online according to your email this is supposed to be on offer today, is that still the case?

https://t.co/8LTG5tCWtC

[Lee @NapZap]

@parcelforce Fat lot of use this is, two days after requesting help. Multiple phone calls, turns out your systems just lack the ability to work correctly

[Lee @NapZap]

@parcelforce can you tell me why my requested delivery still hasn’t arrived. After paying the customs charge on Friday, I made arrangements to be in the house all day today and it has still not arrived. I cannot afford to take time off for the rest of the week!

[Lee @NapZap]

@My_Metro Please can you detail the full complaints process post submission, it has taken me nearly an hour and a half to complete a half an hour journey thanks to your poor excuse for public transport

[Lee @NapZap]

Dear @My_Metro does the term timetable mean anything to you lot? Do you issue them as some sort of tease as to this is what you might get but the reality is we’ll cancel multiple of the same services daily constantly making people late. Sort your ‘service’ out

[Lee @NapZap]

@My_Metro There were no announcements at all during the 6 minutes that I stood on the platform at Hadrian Road between 17:24 and 17:30

[Lee @NapZap]

@My_Metro why are there no tannoy announcements regarding the service suspension, I am now stuck in Tynemouth unable to get to Four Lane Ends, through your utter incompetence once again!

Can you tell me how I claim for a taxi please as I need to get home!

[Lee @NapZap]

@LoveDartsUK When will they be on sale?

[Lee @NapZap]

@My_Metro can I have the delay repay link please after this atrocious service this morning, 40 minutes wait for a train only to go one stop and be thrown off again. Then have to wait to pack into another overcrowded train is completely unacceptable!

[Lee @NapZap]

Hey @stockton_globe I’d appreciate it if your security staff could refrain from loudly talking over Jason Isbell, it’s the height of ignorance!

[Lee @NapZap]

@rossrobertson91 @My_Metro Yeah but there is no bus replacement for the stations I need, it’s an absolute joke

[Lee @NapZap]

@My_Metro To add to this there are no support staff at all at Four Lane Ends so I am unable to ask them, I am having to get a taxi so would appreciate you telling me how I can claim this back

[Lee @NapZap]

@My_Metro Is there not a straight yes or no answer? You have removed service to a large part of the network that is inaccessible by bus from where I need to get to. I don’t really have time to fill out contact forms as I need to get to work and I want to know if you are going to pay for it

[Lee @NapZap]

@My_Metro Is there a way to charge back taxis as I need to get from four lane ends to Hadrian Road and currently that is impossible

[Lee @NapZap]

@ThreeUKSupport the worst customer experience around, paid for delivery on a nominated day. Told by live chat it was all fine and it’d be here tomorrow. Then informed that it wouldn’t be here 20 minutes later. With no confirmed or guaranteed delivery date! Sort yourselves out!

[Lee @NapZap]

@ThreeUK the worst customer experience around. If you cannot fulfil orders don’t take them, best of all don’t take extra for delivery and then not deliver. Worst of all don’t have someone promise delivery and then 20 minutes later tell me it’s delayed with no guaranteed date!

[Lee @NapZap]

@REFLEX_CD_VINYL Smashing thanks 😊 see you in a bit