@webafrica Just contacted webafrica support and they said the opposite. No tech assigned, nobody is attending to it today. I have to just wait, why is there conflicting information
@webafrica do not care about their customers. I have had no internet for almost 20 days, the fault was logged but marked as low urgency, asked for it to be escalated but obviously that's too much to ask for. I still have to pay my full monthly premium though. Such nonsense
@webafrica My request has been escalated about 5 times now. Clearly this approach does not work...Day 23 with no internet, line is still down, technicians have been assigned 4 days ago, nobody has contacted me...I had to purchase a data bundle just so I can work. Ridiculous.