Natalie Rapley

Patient Experience Manager, lived experience, a wife & a mother to 2 beautiful children. Passionate about the work I do

[NHS @NHSuk]

If you are unwell or injured, it’s important to choose the right service to make sure you get the best treatment as quickly as possible.

Choosing the right NHS service will help reduce pressure on A&E and GP services, freeing them up to help those who need it most.

[The Good Grief Trust @goodgrieftrust]

Please reach out to someone you know who is grieving. The first Christmas can be so difficult. #bekind @RochelleHumes Thankyou for sharing 🧡🌲🧡

[Giftymarkey @Giftymarkey1]

Yes you don’t need to be ashamed if you are suffering with mental illness

[Frances Aviss @FrancesAviss]

How lovely!....26 happy words chosen by her Granddaughter form the basis of a delightful children’s book “Button Cottage Lockdown” by Annie Kings. 100% profit to Julia’s House Children’s Hospices. @Julias_House @DorsetCCG For your copy email [email protected]

[Natalie Rapley @NatalieRapley]

@MattHancock My friends and I are desperate to know if your tie gets washed everyday as ties aren’t allowed in schools and hospitals.....

[Natalie Rapley @NatalieRapley]

Well done GMB re Covid testing discussion. My own personal experience is that the system is too complicated. I gave up &wasnt well enough to drive 17 miles for it either! Luckily I work for the NHS so I was able to get a test via OH... what hope does the general public have

[Natalie Rapley @NatalieRapley]

@MattHancock I went to get a test this week and gave up because it’s too complicated when you are too ill.... luckily as I work for the nhs I was able to get one at work via occupational health in the end. But there was no way I was well enough to go via the public route...

[Natalie Rapley @NatalieRapley]

@RoyLilley I went to get a test this week and gave up because it’s too complicated when you are too ill.... luckily as I work for the nhs I was able to get one at work via occupational health in the end. But there was no way I was well enough to go via the public route...

[Natalie Rapley @NatalieRapley]

@mason78_mason @zhibinzhu2 Great to see you 😘

[Bournemouth Echo @Bournemouthecho]

'My job has changed entirely': The professor helping manage @Poole_Hospital's coronavirus response https://t.co/DMONN8B21K

[The Point of Care Foundation @PointofCareFdn]

Don't forget to join the tweet chat next Wednesday at 8pm! @JocelynCornwell will be joining to discuss all things #ptexp and #QI

[The Point of Care Foundation @PointofCareFdn]

Looking forward to a productive day! #FoundationsPtExp #PatientExperience #EBCD https://t.co/3jtSEIg5EU

[Natalie Rapley @NatalieRapley]

Yesterday was another great day learning, sharing& networking! Fantastic connections made... let’s work together. The inspiring Ceinwen Giles told us about her story and journey... #ourdorset #FoundationsPtExp @alison_male @fitzy45 @PointofCareFdn @ceineken @FrancesAviss

[Natalie Rapley @NatalieRapley]

Everyone is buzzing and excited to be with like minded people today.... to start Dorset���s journey on a joined up patient and public experience programme ☺️

#foundationsPtExp #EBCD #PointofCareFdn @fitzy45 @PointofCareFdn @alison_male

[Bev Fitzsimons (she/her) 🧩 @fitzy45]

I’ll second that Rachel @RHMreflects

[Natalie Rapley @NatalieRapley]

@fitzy45 @RHMreflects So true...

[Hampshire and IOW Healthcare NHS Foundation Trust @HIOWH_NHSFT]

Thanks to @itvmeridian for helping us spread the word about this and the difference it has made to NHS 111 call handlers now being able to refer patients to a mental health nurse for support.

[Natalie Rapley @NatalieRapley]

Great 2 days @ Warwick Uni with fellow Patient Experience Leads. Sharing our experiences, learning & frustrations. I always leave HOPE events feeling refocused & reenergised. Today I’m frustrated that I can’t achieve everything I want to overnight with a magic wand 😆 #fdnsxp

[Natalie Rapley @NatalieRapley]

Second day of foundations in Patient Experience... #patientexperience #fdnsxp #hopenetwork @nhsgregson @alison_male