@VirginAtlantic I have just tried to book a package holiday and used 120,000 points. The booking seemed to fail, but points have been deducted from my Flying Club account. Can you please assist?
@parcelforce I had a fee to pay card through for a customs charge which was paid same day (last week). Item is still stuck in “fee to pay” with no movement a week later. Was meant to be sent as 24 hour delivery.
I’ve tried calling but there is no answer.
I’ve sent a DM already with no response.
How do I speak to someone about this issue? The reason given is "Business does not exist". We have provided legal and Gov document proving the business does exist and is in the location we stated it was in. The profile has also been changed to a service area which covers it physical address in order to help this issue too.
Surely this isn't a final decision as its clearly the incorrect decision given the overwhelming evidence provided. I can understand if we couldn't prove the location or business exitsed, but the evidence is clear for this business.
@GoogleMyBiz I've had a business get in touch regarding a suspended profile. They have appealed and provided all releavnt details but the recent reply states they aren't eligible for a profile. We have all legal document, photos of branded work equipment, video of the location etc. Is there a way to speak to someone about what the issue is?
@GoogleMyBiz Hi Rio, the appeal was submitted and rejected within 12 hours... We are going around in circles now with no feedback on what might be the problem. We currently have no appeal in as I am trying to speak to someone who will actually look into this and feedback on the issue.
I have reviewed all the guidelines and made the relevant changes required to bring the profile in alignment. When submitting on the URL you sent it was rejected again with no feedback other than not being eligible - which based on the guidelines isn’t true.
I provided all the company registration details, insurance, proof of business and branded equipment.
We have replied to the email support too with no response too.
���This is done to intimidate people and suppress free speech. I won't stand for it.”
Moaning about the suppression of free speech is an odd position to take for someone also moaning about words on a sign.
What happened last night was not funny. Far-left activists disrupted the event, which then had to be stopped for security reasons.
This is done to intimidate people and suppress free speech. I won't stand for it.
Would we see the same reaction if the activists were far-right?
I noticed same day purely by coincidence. My mistake was trusting the Google interface was the best place to fix this!
When the pin moved it created a malformed address taking some of the real address and some of the address from where the pin was moved to.
Re-verification requested and then suspended after not being able to verify the address because I couldn’t update it or get anyone on support to understand the problem.
Thankfully I have been able to speak to someone at support who has finally been able to help. Just hoping my rankings come back in the next few days!