Nathan

I love to travel and spend time with family and friends.

[Nathan @NathanPS1700]

@Hertz Really?!?Our rental from @Hertz smelled terrible!And then Hertz had the nerve to try and charge me a $400 cleaning fee! Then they lied to me about refunding me my rental charges. If the vehicle smelled bad enough for the extra cleaning, I shouldn’t have to pay the full amount.

[Nathan @NathanPS1700]

@Hertz I have several vacations planned this summer and early fall. I will definitely not be using @Hertz when I need a rental car. Terrible customer service!

[Nathan @NathanPS1700]

@Hertz How did Hertz receive this??? I don’t think they care too much about families and their safety. I rented a car in Phoenix and it smelled terrible like smoke. We only had short drives so we just dealt with it. When I turned it in, they tried to charge me $400 for a cleaning fee!

[Nathan @NathanPS1700]

Be aware of @Hertz and their terrible customer service.I rented a car and it had a terrible smoke smell.We dealt with it, but Hertz tried to charge me $400 for a cleaning fee.They did refund it. Hertz then went on to lie to me about refunding me my rental charge.Terrible company!