@Reecelouie2020 We're so sorry to hear you experienced this! This isn't the kind of quality we'd expect from our products. Can you send us a private message so we can report this to our team and investigate? Thank you.
@PurfectCatLady Iโm so sorry to see that! We appreciate you bringing this matter to our attention and assure you that we will be reporting it to our quality team. Can you send us a DM so we can gather additional details. Thank you.
@Gail1972 Hi there! Sorry for the trouble, and thanks for reaching out. Please send us a DM with more details so we can make it right and replace the product. Thank you!
@louiseyoung24 We never want our customers to feel misled. Your feedback is really valuable. Factors like protecting the product during shipping & providing enough space for nutritional information also play a role in our packaging decisions. We'll be sure to share your comments with our team.
@CatFrost8 We're sorry to see this! This isn't the kind of quality we'd expect from our products. Can you send us a DM so we can report this to our team and investigate? Thanks!
@smoggy998 Iโm so sorry to see that! We appreciate you bringing this matter to our attention and assure you that we will be reporting it to our quality team. Can you send us a DM so we can gather additional details. Thank you.
@Bashful2512 Iโm so sorry to see that! We appreciate you bringing this matter to our attention and assure you that we will be reporting it to our quality team. Can you send us a DM so we can gather additional details. Thank you.
@Rachel_Coombs Hi Rachel! Our products are filled by weight, so the size and shape can vary slightly. And our packaging is designed with the primary objective of protecting the bars. We'll make sure to let our team aware of your feedback. Thanks!
@red_little_rose @NatureValley Hi Amy. Sorry for any disappointment! Products packages may change, and we are participating in the How2Recycle program, which was created to provide consistent on-package recycling information to consumers. We'll let our team aware of your feedback. Thanks!
@ankushsinha57 Hi there, we're so sorry to hear this! This is definitly unusual, so we appreciate you bringing this to our attention. Please send us a DM so we can collect more details for a quality report and help make it up to you. Thank you.
@nataliea222 Hi Natalie! We're so sorry to see this! We'd like to notify our Quality team of your experience. Be assured that considerable care is taken in the preparation and packaging of all our Crunchy bars. Can you please send us a DM so we can get more details? Thank you!