Neil Rustage

[Dark Triad @darktriadtc]

For those in the back.

This is what Christa Pike and her two friends did to Colleen!

Warning, ⚠️ graphic content
https://t.co/4lhuwK3wFt

[Neil Rustage @NeilRustage]

@BTCare That is not what happened

[Neil Rustage @NeilRustage]

@BTCare @MarcAllera read this thread. Is this how you want BT customers to be treated?

[Neil Rustage @NeilRustage]

@BTCare Funny how there’s also ‘no record’ of the engineer who visited my house and told me the fault was on BTs end! @Ofcom

[Neil Rustage @NeilRustage]

@BTCare So I’m left around waiting for a call?

[Neil Rustage @NeilRustage]

@BTCare When? I have plans this evening. Even after the experience I’ve had I’m still waiting on BTs schedule?

[Neil Rustage @NeilRustage]

@BTCare Too late. Sky have sorted my problems and I’ll be moving. A company which wants to actually proactively help consumers with their issues. Appalling service from @BTCare and fantastic action from @SkyUK. Just need to know where I can direct my legal claim for the lack of service.

[Neil Rustage @NeilRustage]

@BTCare Has anyone read this thread? Or read the complaint log from the 3x phone calls I’ve had with BT? It’s nothing to do with the phone. The internet doesn’t work and hasn’t for months. It drops out, it’s slow.

[Neil Rustage @NeilRustage]

@BTCare To be told again there isn’t an issue?

[Neil Rustage @NeilRustage]

@SkyUK @BTCare thanks SM, finally a company who actually appears to be proactive to consumers needs. I’ll drop you a line now.

[Neil Rustage @NeilRustage]

@BTCare Still nothing.

[Neil Rustage @NeilRustage]

@BTCare @BTCare aren’t bothered once they get you off public twitter. ‘Technicians’ saying we have the service when the service provided won’t support one device on the internet! Less than 1mb down.