Nespresso Support Hub

[Nespresso Support Hub @NespresoSupport]

@MechanicPrat Kindly follow us and send a DM so we can prioritize your case and assist you promptly. .Thank you

[Pratik Patel @MechanicPrat]

I’ve been a loyal Nespresso customer since 2018 (started with a Nespresso Next) and decided to upgrade to a Creatista. Instead, I’ve been without any coffee machine since Feb 10. This isn’t the experience I expected from upgrading to a premium product.

[Nespresso Support Hub @NespresoSupport]

@develogue Kindly follow us and send a DM so we can prioritize your case and assist you promptly. .Thank you

[Alan Gorton @develogue]

@NespressoUK new Customer, frustrating website experience.

[Nespresso Support Hub @NespresoSupport]

@larso52564 Kindly follow us and send a DM so we can prioritize your case and assist you promptly. .Thank you

[Barry Larson @larso52564]

@Nespresso hey fuck you. I tried giving you another shot and I had water diarrhea run down my leg in my meeting today. It felt like a busted damn made of wet cardboard blew up down me leg. Fuck you I am permanently moving to @Keurig #poopypants #explodeddiaper #MilanFashionWeek

[Nespresso Support Hub @NespresoSupport]

@RuthWilsonPR Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬.Thank you🌹

[Nespresso Support Hub @NespresoSupport]

Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬.Thank you🌹

[Ruth Wilson @RuthWilsonPR]

Hi @NespressoUK you happily took our money but now when we try to cancel our subscription you refuse to give us back the money that hasn’t been spent. Have I got that right?

[Nespresso Support Hub @NespresoSupport]

@RuthWilsonPR Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬.Thank you🌹

[Ruth Wilson @RuthWilsonPR]

Hi @NespressoUK you happily took our money but now when we try to cancel our subscription you refuse to give us back the money that hasn’t been spent. Have I got that right?

[Nespresso Support Hub @NespresoSupport]

@bennett07302 Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬.Thank you🌹

[RecoveringTeacher2023 @bennett07302]

@nespresso 1 hour on the phone yesterday and now another hour today to "troubleshoot" this NEW, broken, piece of crap machine. "No supervisor" to speak to, and bad customer service. I will NEVER buy anything from you again.

[Nespresso Support Hub @NespresoSupport]

@BeigeJourney Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬.Thank you🌹 @BeigeJourney

[Nespresso Support Hub @NespresoSupport]

@BeigeJourney Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬.Thank you🌹

[BeigeJourney @BeigeJourney]

@Nespresso I do not understand why we can buy machines at shops like @WOOLWORTHS_SA and @home but can’t buy pods there as well. Now I need order online and wait a few days when I could have ordered on Woolies App and received my pods in an hour

[Nespresso Support Hub @NespresoSupport]

@Katheri52841416 Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨.Thank you🌹

[Katherine @Katheri52841416]

@NespressoUK @Nespresso - why are you still using a courier that clearly isn’t delivering parcels? I’ve now had to do the delivery myself because your service failed repeatedly.

[Nespresso Support Hub @NespresoSupport]

@HalfH3ro Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨.Thank you🌹

[Nespresso Support Hub @NespresoSupport]

@HalfH3ro Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨.Thank you🌹

[Nespresso Support Hub @NespresoSupport]

Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨.Thank you🌹

[James MacLachlan @HalfH3ro]

@NespressoUK @Nespresso just got a new machine for Christmas. The Lungo button has started spewing out less coffee than the espresso button. Your support chat bot directed me to a broken link. What should I do to fix it? (The coffee machine not the broken support bot).

[Nespresso Support Hub @NespresoSupport]

@HalfH3ro Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨.Thank you🌹

[James MacLachlan @HalfH3ro]

@NespressoUK @Nespresso just got a new machine for Christmas. The Lungo button has started spewing out less coffee than the espresso button. Your support chat bot directed me to a broken link. What should I do to fix it? (The coffee machine not the broken support bot).

[Nespresso Support Hub @NespresoSupport]

@Juniper59 Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨.Thank you🌹

[Bid @Juniper59]

@NespressoUK I went into your store in the Trafford Centre yesterday and was very dissatisfied as we stood there for 10 minutes and no-one came to see us so we left. Very unprofessional

[Nespresso Support Hub @NespresoSupport]

@JustCanadianGal Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨.Thank you🌹

[Old Woman’s Chair (Grandma ZZ) @JustCanadianGal]

I’m annoyed the columbian coffee taste like chicory @Nespresso

[Nespresso Support Hub @NespresoSupport]

@elmienwaring Sorry for the inconvenience 😔 Please follow us & DM your phone 📲, email ✉️, and a brief description of your query so we can assist you quickly.Thank you🌹

[Nespresso Support Hub @NespresoSupport]

@johnkeane49 Sorry for the inconvenience 😔 Please follow us & DM your phone 📲, email ✉️, and a brief description of your query so we can assist you quickly.Thank you🌹

[John Keane @johnkeane49]

@NespressoUK I have reset my password but still cannot log in.
I've now ordered via Amazon which is not satisfactory as choice is limited.
Are you having problems with your website?

[Nespresso Support Hub @NespresoSupport]

@gary123mc Sorry for the inconvenience 😔 Please follow us & DM your phone 📲, email ✉️, and a brief description of your query so we can assist you quickly.Thank you🌹

[Gary McCarthy @gary123mc]

@NespressoUK your chat in Ireland has not been working for two days over two devices?? I ordered coffee over a week ago and no coffee and no sign of it moving!! Can you please follow up asap!! Ambassador level and every time I order online it’s a terrible experience with delivery