Newport Utilities

Newport Utilities (NU), located in East TN, provides electric, water, wastewater, and broadband services to Cocke County, TN and surrounding areas.

[Newport Utilities @NewportUtility]

🚧 ROAD CLOSURE | Graham St.

Please be aware that NU Sewer Crews have Graham Street from Linden Street to Nutmeg Street closed for sewer work today. We ask that you take an alternate route, if possible, and use caution in the area.

[Newport Utilities @NewportUtility]

🚧 WATER LINE CONSTRUCTION

Location: Old Parrottsville Hwy (W Carpenter Rd towards Hwy 321)

Details: Water Crews will be laying water line in this area for the next approx. 2 months. Red lights will be used for traffic control from 8:00 AM-3:30 PM, Monday through Thursday.

[Newport Utilities @NewportUtility]

Mark your calendars—we’re ONE week away from our Home Energy Workshop! 📅⚡

Join us on March 25th from 5:30–6:30 PM at our main office for a FREE workshop (plus refreshments!). Learn practical tips—big and small—to lower your energy usage.

→RSVP Here: https://t.co/VFGy8bPglB

[Newport Utilities @NewportUtility]

Join us for our first Home Energy Workshop. Experts with TVA EnergyRight will bring insight into optimizing your energy usage and more.

This is a FREE event. Light refreshments will be provided.

**RSVPs are required for this event. Register Here: https://t.co/j7hzcUi44T

[Newport Utilities @NewportUtility]

🚧 LANE CLOSURE | Smith St. (near North St.)

DATE: March 11, 2026

TIME: 9:00 AM-12:00 PM

DETAILS: NU Water Crews will be diverting traffic while they perform a service connection in the area. Motorists should plan for minor delays and use caution.

[NUConnect @NU_Connect_]

Unlock your NUConnect-ion 🔓

✔️High Speeds
✔️Low Prices
✔️Local Service

Get Started Today: https://t.co/XA0aNiwx05

#Broadband #NUConnect #wifi #landline #fiber #internet #homeinternet #businessplans #highspeed #fiberinternet #local #savings

[Newport Utilities @NewportUtility]

⚡ Generator Back-Feed Prevention

Back-Feed occurs when electricity flows from a generation source backwards into power lines. Even during outages, lines can become energized and put both the linemen and your home in serious danger.

Watch on YouTube: https://t.co/LyG25agf17

[Newport Utilities @NewportUtility]

4. Two-Factor Authentication is crucial to protect your online accounts. Go to Settings > Security > Two-Factor Authentication to set this up in your SmartHub account.

[Newport Utilities @NewportUtility]

⚠ SCAM AWARENESS

A few reminders to keep you safe from utility scams:

1. NU can't take payment information over the phone. If you receive a call asking for payment information, hang up. Phone payments should only be made directly through our secure payment portal.

[Newport Utilities @NewportUtility]

3. Scammers have the ability to mimic actual phone numbers and email addresses. If something feels off, contact NU directly using a trusted number or email address.

[Newport Utilities @NewportUtility]

This class will provide certification to install E-One Grinder Simplex Stations for NU's sewer customers. The class is open to all plumbers and contractors. Attendees will need to provide a copy of their business license, proof of insurance, and driver’s license.

[Newport Utilities @NewportUtility]

NU will be offering a free E-One Grinder Pump Installation Certification Class on Monday, March 16th beginning at 8:30 AM. The class will be held at the NU Operations Center Auditorium located at 1419 West Hwy 25-70 in Newport, TN.

→RSVP Here: https://t.co/WxcSiyCHCh

[Newport Utilities @NewportUtility]

We're proud to partner with TVA to support Douglas Cherokee and our community through TVA's Community Care Fund!

These funds go directly to DCEA and, in turn, our customers to be put toward supporting local households and ensuring continued access to reliable energy.

[Newport Utilities @NewportUtility]

You could win any of the following, while earning energy savings:
• Gourmet Pizza Oven
• North Face Gloves
• Fujifilm Instax Mini 41
• 7qt Crockpot
• Kindle Basic
• Smokeless Fire Pit

[Newport Utilities @NewportUtility]

Turn a few clicks into big energy savings! 💡

Complete the DIY Home Energy Assessment BY MARCH 8th and you’ll be automatically entered into the Winter Wonder List Sweepstakes.

→ Complete the Assessment Today: https://t.co/SM5kUFtcAz

[Newport Utilities @NewportUtility]

⚡ PLANNED POWER OUTAGES

Dates:
02/23 - 02/26

Details:
Contractors working with NU will be replacing poles in the area during regular business hours. Temporary power interruptions may occur while crews complete work. We appreciate your patience as we make these upgrades!

[Newport Utilities @NewportUtility]

⚙💧Ongoing Sewer Line Rehabilitation Project

❗️Unexpected Manhole Repair

• Sunday, Feb. 15: Rankin Road & Seehorn Drive

Traffic may be reduced to one lane and/or re-routed in the area. Flaggers will be directing traffic- please use caution in these areas.

[Newport Utilities @NewportUtility]

⚙💧Ongoing Sewer Line Rehabilitation Project | Lane Closure

• Monday, Feb. 16: Smith Street

Traffic will be reduced to one lane. Flaggers will be directing traffic- please use caution in these areas. We appreciate your continued patience and cooperation with this project.

[Newport Utilities @NewportUtility]

We're aware of water discoloration in Downtown Newport. The discoloration is the result of fire hydrant flow testing that was conducted in the area today. This water is safe to consume, and the discoloration is temporary.

→View our Water Quality FAQs: https://t.co/Pyx9NXw2Jb