Complying with ADA regulations for contact centers is…
D all of the above! Invest in inclusivity before the year ends. Utilize your compliance budget to align with ADA standards, ensuring your #contactcenter is accessible to all. #ADACompliance
Communication is crucial! Here's a shoutout to our customers for their commitment to accessibility and helping us improve the lives of many. Thank you for being part of the NexTalk family. #AccessiblityAlly#AppreciationPost#GiveThanks
With the release of the CMS Medicare Advantage and Part D Star ratings, we wanted to share some tips on reaching a 5⭐ ranking! Remember @NexTalk is always a quick win, easy to implement software solution for TTY vs 711 relay! #MedicareStarRating#TTY#AccessibleCommunications
@UOPacific is an ally in accessibility! Thank you for trusting NexTalk to provide accessible communication services for Deaf and hard-of-hearing students, faculty, and their families.
#accessiblityally#equalaccess#education
What tech do you use to enable call center best practices? Our friends at @qualtrics shared their list and while we didn't make the list, we do believe accessible communication for Deaf and hard-of-hearing customers and/or employees is mission-critical! https://t.co/x9AvG99g7t
Did you know you can use TTY on your cell phone? And @rittigers is working to make smartphones more accessible for deaf and hard-of-hearing people. Check out this amazing project! https://t.co/NquuYJsCOY
Are you a champion for accessibility and ADA compliance? If not, then let us shed some light on how to improve! #customerexperience#ada https://t.co/uTrINch4AC
Corporate snack budgets at Google are $70M, but the average enterprise allocates only $10,000 for #captioning. Forgo the snacks and drive #DEIA in your company!
Does your healthcare practice support its Deaf and hard-of-hearing patients in a planned way? Build a Communication Access Plan and view technology resources that can help with plan implementation. #communicationaccess#healthcare#assistivetechnology https://t.co/UiLvaTPyQN
See if improving your contact center's accessibility is the right move! Check out the top 10 Considerations for Direct Dial TTY in Contact Centers. https://t.co/XsYcMH0h2H
@NexTalk is now available on the @awsmarketplace! Start providing private, accessible communications today! #accessibility#RTT#TTY NexTalk is now available in the AWS Marketplace https://t.co/HdEq4Xf8Q6