Surya Nigam

Technology Consultant ,motivational Speaker for students,Social worker for old-age Homes,orphanages and government schools.Spreading Smiles

[Surya Nigam @NigamSurya]

@SamsungMobile @SamsungIndia Even after multiple mails / calls / Twitter post no resolution can someone Samsung look into the month old issue . cc: @jagograhakjago

[Surya Nigam @NigamSurya]

dear @SamsungIndia its right of every customer to request duplicate invoice of my purchased device even though I don't have order id, my mobile number and other details are already registered with samsung, based on those details pls provide duplicate invoice cc:@jagograhakjago

[Surya Nigam @NigamSurya]

@SamsungIndia @SamsungNewsIN @SamsungMobile @jagograhakjago without invoice your Customer partner team is not ready to help with GreenLine issue in my mobile which came just after the mobile update. no justification why after updating mobile the GreenLine Came. No accountability from Samsung.@SamsungIndia @jagograhakjago

[Surya Nigam @NigamSurya]

Dear @SamsungIndia @SamsungMobile my S21 FE has Green Line on display(no crack) after the last update on 14th July. My Mobile is 36 months Old and i don't have Bill/invoice. What can i do? FYI I am samsung User from 2010, past 16 years trusted Samsung, this is bad can you help?

[Surya Nigam @NigamSurya]

@SamsungIndia @SamsungNewsIN @SamsungMobile @jagograhakjago @SamsungIndia Its right of every customer to request duplicate invoice of my purchased device even though I don't have order id my mobile number is and other details registered with samsung based on those details pls provide me duplicate invoice cc: @jagograhakjago

[Surya Nigam @NigamSurya]

Don't trust Samsung s/w updates after updating my S21 FE July 14th, green/white line appeared on my screen. It's unacceptable that @SamsungIndia pushes updates that destroy working hardware and then forces customers to waste time/money at service center for glitch they created.

[Surya Nigam @NigamSurya]

Dear @SamsungIndia Even after emailing multiple times, even Calling to Extensions which always says the user is not available you Customer Service ie really poor and untrustworthy. I'm samsung User from past 15 years but this kind of ignorance towards loyal Customers is bad.

[Surya Nigam @NigamSurya]

@shoppersstop User can not remove the card details and even can not add another card in your website. Please resolve this bug and delete my card information from the website. As your previously suggested option is not working.

[Surya Nigam @NigamSurya]

Dear Team @shoppersstop the card details were saved in your website not in browser. It is the first website i see where team is suggesting to delete payment method from Browser e.g Chrome rather than there website. Great

[Surya Nigam @NigamSurya]

@shoppersstop There are no Saved Payment menthods and there is not saved card details. @shoppersstop

[Surya Nigam @NigamSurya]

Dear @shoppersstop sent you a DM regarding a technical issue on your website. Please check and reply when possible!

[Surya Nigam @NigamSurya]

@Airtel_Presence Dear @Airtel_Presence I am daily getting calls for pickup of device ( Router/Modem) which i already handed over to your representative a month back is this the new way to harass user who disconnected Internet Connection. I already call 121/198 but no help.@airtelindia

[Surya Nigam @NigamSurya]

@airtelindia I returned device Router+Set top box 2 weeks back but daily i am receiving call and msg to schedule pickup for device.The connection is closed 1 month back and devices are also returned to your Executive with OTP verification.Please update you system.

[Surya Nigam @NigamSurya]

@airtelindia @Airtel_Presence @Airtel_Presence @airtelindia any help ?

[Surya Nigam @NigamSurya]

@airtelindia @Airtel_Presence Also called customer care but still getting calls and msg for scheduling Pickup

[Surya Nigam @NigamSurya]

@1mgOfficial @1mgOfficial I have not received any order even now and it is showing 8th march delivery date , In website and app it's still showing Get in 30mins.I am sure its a trap/fraud for customer. No callback/support except false apology which is pre-written. Beware of 1Mg Care Plan Guys

[Surya Nigam @NigamSurya]

@1mgOfficial If you can not deliver in 30 mins why promise? it's 3rd time the app showing 30mins ETA and order is delayed for 2-3 days. Are you making fool your customers? Stop misleading customers with fake ETAs just to hold our orders hostage. Even i have care plan

[Surya Nigam @NigamSurya]

@1mgOfficial After mental agony, I sincerely requst everyone. Never rely on these '30-minute' medicine delivery apps. They lure you in with fake promises of speed,but they hold your order for 2 days without a care. When it’s your health on the line go to your local chemist @1mgOfficial

[Surya Nigam @NigamSurya]

@1mgOfficial Stop misleading customers with fake ETAs just to hold our orders hostage. Fix your system! @1mgOfficial Your customer support is very bad they promised call back and ghost customer ,ur Chat agent is time waste no resolution only pre written text copy paste and ask to patience.

[Surya Nigam @NigamSurya]

@1mgOfficial Again They did say just to check if they are doing same again @1mgOfficial I again ordered and received only 1 medicine and not second one. Now they are saying it will deliver later.