@virginmedia You are missing the point.. I have been cut off four times after 15 minutes each time, you charge 5p a minute for this service, already that is Β£3.00. Try giving it a call yourself or signing onto webchat .. I will email Tom Mockridge directly if necessary .
@virginmedia@TomMockridgeVM have been trying to contact you for 24 hours . Your phone lines cut you off after 15 minutes, you web chat help is not available. What is going on ?? How am I supposed to report a fault. Unbelievable....help please !!!
@virginmedia This is the line that is currently impossible to get through on, the same as your webchat, in other words your technical support team are non contactable. Do you have a email address .....