Our Legal Team is showing us what it truly means to go the extra mile!!!
This Customer Service Week, they’re reminding us that building customer trust starts with clarity, fairness, and doing things the right way💚✨
#csw2026#Sycamoreforyou
Our Finance Team is showing us what it truly means to go the extra mile!!!
This Customer Service Week, they’re reminding us that every great customer experience is backed by accuracy, reliability, and trust💚✨
#csw2026#Sycamoreforyou
Tope Oludare, Finance Manager at Bedrock Group, shares the benefits of being a Sycamore customer and how our services have been helpful to her. She also highlights how Sycamore has consistently met their expectations as a business💚✨
#csw2026#Sycamoreforyou
Tobi from the Investment Affairs Team shares how her team delivers exceptional customer service by staying knowledgeable about the investment products they offer, building customer trust, and providing the reassurance needed to make informed decisions💚✨
#csw2026
#Sycamoreforyou
Our Internal Control Team is showing us what it truly means to go the extra mile!!!
This Customer Service Week, they’re reminding us that exceptional customer service also means getting the little things right💚✨
#csw2026#Sycamoreforyou
Congratulations to everyone who has subscribed to the Dangote Refinery IPO!
When are you joining us?🥺🥺
Buy on Sycamore before the offer closes on October 13, 2026
Scheduled Payments is now live on the Sycamore app
Plan ahead and automate your recurring payments for airtime, data, cable TV, electricity bills, and transfers.
Set it once. Stay on track. Never miss a payment💚✨
Babatunde from the Risk Team shares how his team protects the customer experience by keeping customers safe while making the KYC process as seamless as possible. From preventing fraud to identifying risks, the team works to maintain security without creating unnecessary delays for genuine customers💚✨
#csw2026
#Sycamoreforyou
Ekaji from the Legal Team shares how his team contributes to the customer experience by ensuring that products, processes, communications, and agreements are clear, fair, and compliant. By helping customers understand the terms they engage with and ensuring they are protected, the team helps build trust💚✨
#csw2026
#Sycamoreforyou
Eniola from the Finance Team shares how her team contributes to a seamless customer experience by ensuring accuracy, speed, reliability, and trust. From behind the scenes, Finance ensures the numbers that support every customer experience are right💚✨
#csw2026#Sycamoreforyou
Ire from the Marketing team shares how Marketing shapes the customer experience from the very first interaction, using messaging, branding, and content to set the right expectations before a customer even signs up or opens the app💚✨
#csw2026#Sycamoreforyou
Anthony from the Sales Team shares how Sales plays a key role in shaping the customer experience from the very first interaction, creating the right first impression, understanding customer needs, setting clear expectations, and building a strong foundation for trust and lasting relationships💚✨
#csw2026
#Sycamoreforyou
Simi from the Customer Experience team shares how her team is structured into specialised sub-teams, each playing a vital role in supporting customers at different stages of their journey with Sycamore. From being the first point of contact when customers need assistance to providing ongoing support, the team remains committed to delivering a seamless and positive customer experience💚✨
#csw2026
#Sycamoreforyou
Oluwatosin from the Remedial Asset Team shares how his team balances the recovery of company assets with ensuring customers are treated fairly, respectfully, and provided with appropriate solutions during difficult situations💚✨
#csw2026#Sycamoreforyou
For Adedoyin from the Executive Office Team, “The Extra Mile” is about being proactive, anticipating what’s needed, taking ownership, and stepping up to get things done, even when it falls outside your usual responsibilities💚✨
#csw2026#Sycamoreforyou
Kelechi Uchenna, Co-founder and CEO of Nigenius, talks about his journey with Sycamore, from discovering the brand and becoming a customer to experiencing the value of the partnership between Nigenius and Sycamore💚✨
#csw2026#Sycamoreforyou
Sihiyona from the Product team shares how her team uses customer feedback, product data, support issues, user behaviour, and insights from teams that interact directly with customers to create better experiences💚✨
#csw2026#Sycamoreforyou
Emmanuel from the Tech Team shares how his team goes the extra mile to create a seamless experience and better serve our customers💚✨
#csw2026#Sycamoreforyou