Investigating: We are currently investigating the issue. Mail, DNS Resolution and Dynamic Updates appear to be working correctly during this time. https://t.co/aagcoNbPLT
Investigating: Our third party provider is currently investigating an issues with POP3/IMAP Email service webmail unable to login. AP and POP services are unaffected. OpenSRS Status Page: https://t.co/DrtEP8XUMR https://t.co/SjpnoaudED
Identified: We are currently experiencing an issue with our logging infrastructure that is causing degraded performance and intermittent errors across our main website and the https://t.co/4umXkBhuhk web application. Our engineering t… https://t.co/mf8HQP5LHd
Resolved: We have resolved the DNS resolution disruption and are working on additional safeguards to prevent similar occurrences in the future.
We sincerely apologize for any disruption this may have caused and appreciate your patien… https://t.co/KsX8uJCcFt
Monitoring: Earlier today, we experienced a brief interruption in DNS resolution due to an unexpected issue following a configuration update. The update caused our name servers to temporarily become unresponsive, leading to a roughly … https://t.co/w63uKZgV5W
Identified: We are currently investigating reports of delays processing updates to DNS records or creating new records in a subset of applications. We have identified the caused and working on processing the backlog of updates in que… https://t.co/tzp0dYgp75
Monitoring: We have mitigated the issue and our update queue has processed all backlogged updates and we will continue to monitor the recovery. https://t.co/9YqKzmXPaj
Investigating: We are currently investing reports of 500 errors being thrown when attempting to purchase services in the No-IP checkout flow. https://t.co/ueHsPLIZpm
Monitoring: We have identified the cause to be related to an outage with one of our ISPs in our data center. We have re routed traffic and have observed recovery throughout the affected properties and services. We will continue to mo… https://t.co/XbI6lzUi15
Resolved: Our payment processor, Braintree has resolved the issue that caused all new Visa and Mastercard payment methods to fail verification. After their change was implemented we have seen successful transactions. This issue is no… https://t.co/GAR8j2FrA8
Investigating: We are currently investing elevated decline rates for new payment methods. We have reached out to our payment processor and they are currently investigating the issue. https://t.co/NoVYP0RXDm
Investigating: Our third party provider is currently investigating an issues with POP3/IMAP Email service. Webmail as well as mail client connections are unavailable. OpenSRS Status Page: https://t.co/1ZyDYdfHMJ https://t.co/4graZU4MZU