@_PVRCinemas@PVRCinemas
(1/1) i am raising a serious concern regarding my experience with Resident Evil (2026) at 11:10 AM at PVR Alveal Fun Savvy Mall, Coimbatore.
Before travelling to the cinema, I specifically verified the Closed Captions (CC) availability on both
@_PVRCinemas@PVRCinemas
(1/1) i am raising a serious concern regarding my experience with Resident Evil (2026) at 11:10 AM at PVR Alveal Fun Savvy Mall, Coimbatore.
Before travelling to the cinema, I specifically verified the Closed Captions (CC) availability on both
(4/4) I therefore request appropriate compensation for the travel expenses, time lost, and inconvenience caused by the inaccurate accessibility information. I have retained screenshots as evidence and request that PVR investigate this matter and provide a proper explanation.
(3/3) However, upon reaching the cinema, I discovered that CC were not actually available. As a Deaf moviegoer, this caused significant inconvenience, wasted my time, and resulted in unnecessary travel expenses.
(2/2) District apps and the official PVR website. The 11:10 AM show was clearly marked with the CC icon, as shown in the attached screenshot. I relied on this accessibility information and made the journey accordingly.