NORTHROW RESIDENT

[NORTHROW RESIDENT @NorthrowR]

@Maneetsandhu Monday 4th applied. Tuesday 12th signed

[NORTHROW RESIDENT @NorthrowR]

#bouncebackloans update: Money has cleared into account at 2pm yesterday, from #hsbc There is hope! Good luck all! X

[NORTHROW RESIDENT @NorthrowR]

@axios I do not wish this virus on anyone, however if by chance Mr Trump has a physical connection with a sufferer, perhaps it will change his opinion and direction in controlling the pandemic.

[NORTHROW RESIDENT @NorthrowR]

@BounceBackLoan1 I applied on Monday 4th heard nothing. On Sunday I emailed a bunch of hsbc employees with no relation to myself or the loan just to moan really. On monday phone call from the regional manager. Tuesday 8.30am bbl account showing 1pm funds cleared.

[NORTHROW RESIDENT @NorthrowR]

@FPS_London Completely agree, if the systems are not in place, do not agree to process loans withig 24hrs. False promises, mis placed hope. It is not good for our society to live like that.

[NORTHROW RESIDENT @NorthrowR]

@RomeoMonsieur @HSBCUKBusiness @RishiSunak @BorisJohnson I applied on Monday also, had no correspondence from them. On Sunday i sent an email to all the hsbc emails I had on file. Someone got back to me on monday and chased it up.

[NORTHROW RESIDENT @NorthrowR]

#bouncebackloan Another update...... Email in, Signed and returned. We are on a role people!!!

[NORTHROW RESIDENT @NorthrowR]

#bouncebackloans Another update, just checked the account. New BBL Page. YAY! Balance 0.00, money pending. No email. no correspondence from HSBC. Will be continually checking for emails.

[NORTHROW RESIDENT @NorthrowR]

#bouncebackloan So another day, - no information from HSBC. My little of info that I got yesterday has now worn off. back to checking my bank like a crazy person!

[NORTHROW RESIDENT @NorthrowR]

@Bounce_BackLoan HSBC update, spoke to the regional business manager, he has had a look at our application. 'it has been received and we should be getting information soon' vague information, but information all the same. THE WAIT CONTINUES

[NORTHROW RESIDENT @NorthrowR]

@guardian So sad! RIP XX

[NORTHROW RESIDENT @NorthrowR]

@FoneThomas @HSBCUKBusiness Wow, unbelievable! Thanks. What is wrong with them? I am sure there were planning measures in place before introduction of the loan from HSBC, Public demand must have been on someones todo list

[NORTHROW RESIDENT @NorthrowR]

#bouncebackloan No info from #HSBC currently on hold. An improvement from yesterday as I was told their opening times on the phone (they were open), then another automated msg 'This office is closed'. Ridiculous!

[NORTHROW RESIDENT @NorthrowR]

Completely agree, an appalling service from such a large company! Bet their employees have been paid, unlike mine!

[beachbum84w @beachbum84w]

Right @HSBC_UK you need to pull yourself together today! A week has passed & you have ALOT of pissed of customers! @LloydsBank and @StarlingBank have shown excellent customer service over the last few days with the #bouncebackloan . 7 days is a disaster to give no communication

[NORTHROW RESIDENT @NorthrowR]

@Bounce_BackLoan Wow, Wish I was with them!

[NORTHROW RESIDENT @NorthrowR]

@Bounce_BackLoan Thanks for the positive news, I just wish I could keep that in mind. Throughout the last week - there have been so many emotions! An acknowledgement is I need, but the fear of the 1st communication 'we didn't receive it, please reapply'

[NORTHROW RESIDENT @NorthrowR]

@PaulBrandITV @itvlondon The parks are going to be overrun - there is no way I can ensure my 2 toddlers stay 2 metres away from other members of the public.

[NORTHROW RESIDENT @NorthrowR]

#goodmorningbritain regardless of any personal opinions of journalists, at least they asking questions and getting some clarity on the new measures/suggestions/guidance . Which is certainly more than I can do!

[NORTHROW RESIDENT @NorthrowR]

@datdudekeef @HSBC_UK They are a terrible bank! Your money is better elsewhere!

[NORTHROW RESIDENT @NorthrowR]

@HSBC_UK What is going on with your service? I have tried to contact you via phone & online over the weekend, no assistance. Your opening service times do not match your your literature! How can this be? We are in the middle of a crisis & I cant get a hold of you. Terrible!