Natalia Proud

[Natalia Proud @NProud]

@PH_Contact @PersimmonHomes
Even more mould on our walls today! We are still being ignored by Persimmon customer care

[Natalia Proud @NProud]

A year on, we still have work yet to be completed. Both myself and my husband work & have no support with child care so having to email/call persimmon to fight for our house to be finished is mentally and emotionally exhausting.

[Natalia Proud @NProud]

@PH_Contact I’m making the post as we are sick of the lack of support from persimmon’s customer care team. Their team is always unreachable or are plainly just avoiding our calls. We have now lived here almost 2 years and the house seems to be falling apart.

[Natalia Proud @NProud]

We felt extremely pressured by persimmon to do this as despite the snags not been resolved we were asked multiple times to sign off the work off so they can receive the remaining payment held by our solicitor under the retention scheme.