NZ Automobile Assoc.

Welcome to the biggest club in NZ! AA Members enjoy fantastic discounts & offers on motoring, travel, insurance, finance and much more.

[NZ Automobile Assoc. @NZAA]

@101shipit Hi David! Sorry to hear you have been encountering issues with your online login. Please email the team at [email protected] to assist 😊 ^NR

[NZ Automobile Assoc. @NZAA]

@gareth_breeze1 Hi there 👋🏻. That's not really for us to say but our team will respond to emails as soon as they can.

[NZ Automobile Assoc. @NZAA]

Many AA Centres and Auto Centres are impacted, along with driving lessons. Please check your local AA operating hours and closures using the AA Location Finder. Roadservice and our Call Centre are open.

[NZ Automobile Assoc. @NZAA]

@HelloVictoriaB @AllianzPartners Hi Victoria, we’re really sorry to hear about the delays and understand how frustrating this must be. To help us look into it quickly, please email [email protected] with your policy number and contact details. We’ll make sure it gets to the right team.
https://t.co/o1whYUtsJb

[NZ Automobile Assoc. @NZAA]

@mrbenrose Same purpose, just new tools. 💛🔧

[NZ Automobile Assoc. @NZAA]

@Andy_NZ1 Hi Andy, thank you for bringing this to our attention. Our people in AA Centres do have uniform requirements and we will be following this up with the employee. ^NP

[NZ Automobile Assoc. @NZAA]

@I_am_crazy_tui Hi Tui, we appreciate your vigilance! Thank you again for reaching out to us directly. ^AL

[NZ Automobile Assoc. @NZAA]

@matteastnz @johnreader @NZStuff @nzherald @NewshubNZ Hi, we are aware of the concerns raised by others regarding this incident and are currently investigating. Rest assured, we will take the necessary steps to address the issue promptly. ^AAL

[NZ Automobile Assoc. @NZAA]

@virali424 Hi Virali,

Sorry to hear about your experience with the AA!

Could you please send us a private message with your best contact details and AA Health Insurance policy number, and we’ll escalate this for investigation and have someone get in touch with you as soon as possible? ^AL

[NZ Automobile Assoc. @NZAA]

@MrMorepork P2. We appreciate that this may not be ideal for everyone and your feedback has been passed on to the appropriate team for their consideration. We wish you and your family a safe Easter break. ^PK

[NZ Automobile Assoc. @NZAA]

@MrMorepork P1. Hi Mr. Morepork, thank you for reaching out. The safety of both our Members and services providers is our top priority and to ensure this, our Customer Service Representatives enquire about potential health and safety hazards, which includes Covid-19. ^PK

[NZ Automobile Assoc. @NZAA]

@RobbiesPark1994 @1NewsNZ 😅 Throwing us in the deep end, Robbie.

[NZ Automobile Assoc. @NZAA]

@TomReidy Kia ora Tom. We're sorry to hear about your disappointing experience with AA Porirua. We appreciate your feedback about the signage regarding our service hours and we will pass your feedback onto the appropriate team. ^PK

[NZ Automobile Assoc. @NZAA]

@GhosthoundMum Kia ora. We have reached out to the Member regarding the situation and we're actively working to address and resolve their concerns. Your input is valuable and we appreciate you reaching out to us. ^PK

[NZ Automobile Assoc. @NZAA]

@BattleMage_713 Kia ora CJ. We're sorry to hear that. Can you please send us a DM with the Burgerfuel location you visited and your email address so we can investigate this further for you. ^PK

[NZ Automobile Assoc. @NZAA]

@parsley72 Kia ora Tom. Sorry to hear you were having trouble getting a quote. Please send us a DM with your details, so we can pass this onto the AA Insurance team and have someone get back to you as soon as possible. ^PK

[NZ Automobile Assoc. @NZAA]

@JohnnyRedLives Kia ora Johnny, we're sorry to hear you are unsatisfied with our service. If you would like to follow on a specific policy or concern, please send us a DM with your details (name, email, contact number) and policy number and we'll investigate. ^NA

[NZ Automobile Assoc. @NZAA]

@wildurfra Kia ora Will. We're happy to hear about your positive experience with the AA. We'll be sure to pass on your feedback to the AA Panmure team. ^PK

[NZ Automobile Assoc. @NZAA]

@drxian Hi Christian, thanks for your feedback. We’re working on a improved renewal process. Bear with us! ^AL

[NZ Automobile Assoc. @NZAA]

@sporttragic_au Kia ora Scotty, sorry to hear you're having trouble with your Membership renewal. Send me a DM with the details (Membership number and what you would like to achieve) and I'll assist. ^NA

[NZ Automobile Assoc. @NZAA]

@stevebiddle Hi Steve, AA Smartfuel charges partners a fee to participate in the programme and does not make any money from the fuel discounts. ^AL