@ARITZIA Now we’re tracking this package that your genius customer service internal team alleged was dropped off (even tho your sales associate never input the full address she was given ) … just to find out that it says the package hasn’t been delivered yet. This is ridiculous
@ARITZIA My mother exchanged her $178 pants @ the eaton centre! A simple exchange now turned into her being left without the pants & without a refund. Not only did cashier leave out the unit; your guys horrible customer service said she was ineligible for a refund. RECTIFY ASAP!!