Official Customer Reviews

[Official Customer Reviews @OfficialCub7]

Hi @seiza25106
So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you

[Official Customer Reviews @OfficialCub7]

@seiza25106 Hi @seiza25106
So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you

[Lost Baggage Log @ EgyptAir @seiza25106]

@EGYPTAIR EGYPTAIR LOST BAGGAGE 10+ DAYS PIR: FCOSM11275 / M$793
Abandoned in Paris with NO prescription meds.
Escalating to ENAC & EASA.

[Official Customer Reviews @OfficialCub7]

Hi @Slim_1313_
So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you

[Adeleke Gbolahan @Slim_1313_]

How many times do I want to contact you ? Useless airline 🤨🤨 how can your stupid airline be telling passengers you forgot to pack there luggage’s .

What effontery ?? You think Nigeria doesn’t have laws ? I’m not coming to your DM anymore because I’ve provided every details needed but your airline hasn’t resolved it up till now . Shitty @ss airline 😡 @EGYPTAIR

[Official Customer Reviews @OfficialCub7]

@Slim_1313_ Hi @Slim_1313_
So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you

[Adeleke Gbolahan @Slim_1313_]

How many times do I want to contact you ? Useless airline 🤨🤨 how can your stupid airline be telling passengers you forgot to pack there luggage’s .

What effontery ?? You think Nigeria doesn’t have laws ? I’m not coming to your DM anymore because I’ve provided every details needed but your airline hasn’t resolved it up till now . Shitty @ss airline 😡 @EGYPTAIR

[Official Customer Reviews @OfficialCub7]

Hi @ismie_g
So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you

[is.m @ismie_g]

@EGYPTAIR bagage damage claim was submitted with all documents over 2 months ago and I’ve received zero response. No acknowledgement, no claim reference, no resolution. Please review my case and respond urgently. #EgyptAir #CustomerService How is this acceptable customer service?

[Official Customer Reviews @OfficialCub7]

@ismie_g Hi @ismie_g
So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you

[is.m @ismie_g]

@EGYPTAIR bagage damage claim was submitted with all documents over 2 months ago and I’ve received zero response. No acknowledgement, no claim reference, no resolution. Please review my case and respond urgently. #EgyptAir #CustomerService How is this acceptable customer service?

[Official Customer Reviews @OfficialCub7]

Hi @tvOhOfpYE6tygck
So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you

[Official Customer Reviews @OfficialCub7]

@tvOhOfpYE6tygck Hi @tvOhOfpYE6tygck
So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you

[ما مثلك في ها الدنيا بلد🇸🇦💚 @tvOhOfpYE6tygck]

@MrDeanHarvey @EGYPTAIR @FCBarcelona @FCBhandbol @MrDeanHarvey @EGYPTAIR Hope you get this sorted. I’d be cautious with EgyptAir though — they lost my luggage, I filed a complaint, and nobody ever responded or followed up. This is how they treat customer complaints.

[Official Customer Reviews @OfficialCub7]

Hi @khiaas
So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you

[Khaled @khiaas]

I am trying to resolve a serious error regarding a baggage delay expense claim for flight MS 689 (August 1).

Your customer service team sent a generic denial about 'food items' completely ignoring that my claim is exclusively for essential emergency clothes/toiletries
@EGYPTAIR

[Official Customer Reviews @OfficialCub7]

@khiaas Hi @khiaas
So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you

[Khaled @khiaas]

I am trying to resolve a serious error regarding a baggage delay expense claim for flight MS 689 (August 1).

Your customer service team sent a generic denial about 'food items' completely ignoring that my claim is exclusively for essential emergency clothes/toiletries
@EGYPTAIR

[Official Customer Reviews @OfficialCub7]

Hi @pelly234
So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you

[Tunde Oluwaniyi @pelly234]

@EGYPTAIR
@EgyptAir_Online
— This is unacceptable.
I cancelled my return ticket and requested my refund, yet more than 30 days later, EgyptAir has still refused to process/pay my refund.
Paid by card.

These tickets were issued directly through EgyptAir’s internet booking system

[Official Customer Reviews @OfficialCub7]

@pelly234 Hi @pelly234
So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you

[Tunde Oluwaniyi @pelly234]

@EGYPTAIR
@EgyptAir_Online
— This is unacceptable.
I cancelled my return ticket and requested my refund, yet more than 30 days later, EgyptAir has still refused to process/pay my refund.
Paid by card.

These tickets were issued directly through EgyptAir’s internet booking system

[Official Customer Reviews @OfficialCub7]

@emekx2dworld Did you get assisted?

[Official Customer Reviews @OfficialCub7]

Hi @emekx2dworld
So sorry to hear this. 
Please drop us a DM with your email address and WhatsApp number. we'll advise you further.
Thank you

[Emekulè @emekx2dworld]

@EGYPTAIR @egyptair we are yet to get a positive response from your team. We still have 4 23Kg bags missing and not even a clue where those bags are located till date. We have valuables and perishable items in those bags. Even the bag that we received in Lagos was damaged beyond repair.

[Official Customer Reviews @OfficialCub7]

@emekx2dworld Kindly respond on our Whatsapp call