@Spectranet_NG am sending this as last warning before I take my legal action and to let people know the fraudulent act happened in your company.
I called I was told the customer agent will back but responded for the past two weeks now.
Hereb is my ID 20092102
@Spectranet_NG A suspect logged in to my portal and switched my unlimited package to the mini package and that has occurred before,I gave an agent an amount of 22k that was when the package still 22k but he paid 18k and used my jara point to made up the package,also discovered
@Spectranet_NG ,also discovered that he changed my password, because when I tried to log in to my portal ot was saying wrong log in until when I called ,he now said I use my user ID as password.
I have chat and receipt evidence to back it up.
@Spectranet_NG@Spectranet_NG
I thought you paid me back my unused data ,I made 3,900 to make it 30k after I changed the package to my normal package and renew the plan ,I was given 3k after two days I discovered he has switched my package again for the second time.
@Spectranet_NG I sent you guys mail for a fraudulent act on the portal that occurred twice in the month of December 2025, but nothing yet to be done.
He made payment of 25 thousand plus,the next day he increases to 26 thousand one hundred and seventy seven naira only.