OneClick Loyalty is your digital solution to drive retention, increase service revenue, multiply referrals, and convert every buyer into a customer for life.
ChannelNet’s mission is to help auto dealers foster a long-term relationship and a unique experience for each customer. Content and function are driven by behaviors, actions, and events to build trust, loyalty, and advocacy to ensure repeat sales.
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WEOKIE Federal Credit Union has launched OneClick Financial™ from ChannelNet, a leader in personal digital customer engagement, to proactively communicate relevant information online to its 55,000 members today. Read more: https://t.co/gji9PaB0MF
@ChannelNet#PaulaTompkins
"Marketing teams succeed when they focus on strategic, consumer-centric KPIs & maintain a shared goal. Leaders should identify drivers that are going to help their teams reach certain goals & offer incentives to those who hit them." - Paula Tompkins, CEO, @ChannelNet
Banks and credit unions need to improve retention and reduce attrition. Here's some tips to foster more loyal relationships.
#ChannelNet#PaulaTompkins
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Using data to customize the content, design, and timing of every experience in real time is easier said than done. Contact us to learn how @ChannelNet can build your company's capacity for marketing success!
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"Customers no longer have time to be wined and dined by sales executives. CMOs have the opportunity to steer the engagement altogether. Buckle up." - Paula Tompkins, CEO, @ChannelNet#ChannelNet#PaulaTompkins
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Many community bank customers are afraid to ask questions, particularly in any public forum for fear of appearing ill-informed. Is there a solution? Enter personal microsites.
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#ChannelNet#PaulaTompkins
"Personalization at scale can add 5-15% revenue growth for financial services companies. Establish a diverse team: a small group of carefully-selected individuals who are full-time, committed agile team members pursuing a shared goal." - Paula Tompkins, @ChannelNet
“A typical business-to-business relationship has multiple stakeholders all with very different needs. ChannelNet’s technology enables them to transact and manage their relationship within a dynamic marketplace.” - Paula Tompkins, CEO, @ChannelNet
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Productive meetings at Fenabrave with the wonderful teams at Renault, Hyundai and FCA Brazil. Exciting opportunities for the automotive industry in Brazil!
@ChannelNet#PaulaTompkins#Fenabrave
“It’s important to properly welcome the customer, primarily because it’s a great way to build strong customer service and satisfaction. It’s also a great time to offer complementary products and services.” - Paula Tompkins, CEO, @ChannelNet
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Most leasing companies are stuck on the costly and ineffective model of call centers, direct mail, brochures and letters to communicate. To improve customer satisfaction and increase retention rates - a more digital and personalized lease-end process may be the answer.
@ChannelNet CEO Paula Tompkins was delighted to meet with members of the @DealerNet team at #Fenabrave - Brazil's largest automotive event. As the only US company at the conference, ChannelNet was able to share its insights for cultivating customer loyalty while boosting sales.
"Personalization may seem cost-prohibitive, but can ultimately help customers filter through the muck and get to the products and services that are best suited for them." - PaulaTompkins, CEO, ChannelNet
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Here are three practical tips on how to whip up your content marketing efforts and make sure they align with your company's overall goals and objectives by Paula Tompkins, CEO, @ChannelNet
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#ChannelNet#PaulaTompkins
"Sending dinner over when a customer is sick or in the hospital; doing an errand; helping with yard work or shoveling the driveway if they’re incapacitated — those are the kinds of things customers are likely to remember." - Paula Tompkins, @ChannelNet
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"Organizational change is essential - in addition to deep investment in data analytics. It is often easier to work with companies like @ChannelNet - who have proven experience in transforming legacy systems into high-functioning customer service platforms." - Paula Tompkins
ChannelNet CEO Paula Tompkins is enjoying the sights and sounds of #Fenabrave in beautiful Brazil! @ChannelNet is among a bevy of leaders recognized for pioneering the next age of automotive sales and digital marketing tactics.
#ChannelNet#PaulaTompkins#Fenabrave
Great to catch up with Flavio Antonio Meneghetti at Fenabrave. It's an exciting time to be in the midst of so many influencers revolutionizing the automotive industry in Brazil!
@ChannelNet#PaulaTompkins#Fenabrave
"If you know your customer well, you know what they’re really looking for. To leverage massive data intelligently - go beyond the point of sale and think about how the individual customer likes to consume information." - Paula Tompkins, CEO, ChannelNet
#ChannelNet#PaulaTompkins