Online Help Unit

[Online Help Unit @OnlineCsHelp]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[Edward White @edwardwhite]

@dhlexpressuk please let me know how to complain. The number in your website goes to a computer that doesn't give the option to speak to a human

[Online Help Unit @OnlineCsHelp]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[dipix @dipix]

@DHLexpress @DHLexpress I am waiting for AWB 1329931385 delivery. I got fake status updates that the shipment will be delivered on Jun 6. I have been following up myself and now there is utter confusion requesting vet certification for human medication. Can you request someone to review?

[Angel with an IQ @atb_angel]

@dhlexpressuk Thank Amrick, it turned up randomly yesterday afternoon with the Yodel courier, even though it was being dealt with by DHL Evri. Very confusing.

[Online Help Unit @OnlineCsHelp]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[DWS | Sound lighting Video installation services @DWsound]

@dhlexpressuk why are dhl so poor at delivering parcels. Is it lazy drivers or you just don't like delivering parcels.

Parcrl have been here Friday, rescheduled for Saturday, now moved to Monday. #Fail

[Online Help Unit @OnlineCsHelp]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[Colin Hunt @HuntColin58]

@TisI_LeClerc @DaveWhite99 @uk_dhl They have had a parcel which they delivered then asked me to rebook it because no one was in. According to the ring no one turned up and I didn’t have a parcel coming anyway. #Scam

[Online Help Unit @OnlineCsHelp]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[Alison Ward-Baptiste @AlisonWineChic]

#AktarIslam @aktarislam very disappointed , ordered a special gift box from your at home, special birthday gift, it’s currently in a DHL van and has been for 3days, was due yesterday, @uk_dhl can’t say when it will be delivered, I will never order again #PoorService

[Online Help Unit @OnlineCsHelp]

Hey, I’m Deborah—thanks for flagging this to our attention, and sorry for what happened. Could you DM us or follow us back? We’ll jump on it and get this sorted ASAP.

[Donnachadh McCarthy @DonnachadhMc]

Is @uk_dhl the worst courier service?
Day 1. Said they would leave with neighbours
Day 2. Said they would deliver in pm. Stayed in. No show.
Day 3. Said they would deliver in am. Stayed in. No show.
Grrrrrr 🙈👿

[Online Help Unit @OnlineCsHelp]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[Stephen Johnson @StephenMelon]

Where is my parcel @uk_dhl you claim you just tried to deliver it but there is no calling card

[Online Help Unit @OnlineCsHelp]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[FR@NK @supermartinez]

Awful delivery service from @uk_dhl. Waited all day and parcel never turned up. No excuse nor explanation given.

[Online Help Unit @OnlineCsHelp]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[/ Judge Drokk / @JudgeDrokk]

Ordered a new @SamsungTV soundbar from @JohnLewisRetail this week. @DHLexpress delivered the first with a hole punched through the box into the speaker grille. The #DPD replacement arrived today with a big boot‑print on top. Truly lame courier service.
John Lewis 2 couriers 0

[Online Help Unit @OnlineCsHelp]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[Rich M @Richlifemodel]

After two weeks of complete incompetence I still haven't received my deliveries from @uk_dhl . One has been resent using @evri and already delivered. Despite management telling me I would get a priority delivery today and tracking confirmation, nothing. Do not use @uk_dhl !!

[Online Help Unit @OnlineCsHelp]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[Loui @zlitenbeauty]

@uk_dhl disgraceful your delivery driver dropping my 10k worth of IT equipment at a random strangers house (signed for!!) if I was not waiting at the window for the delivery and caught this it would have been gone!Shocking he could not read an address and barely spoken English!!!

[Online Help Unit @OnlineCsHelp]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[Matthew North Music @mattnorthmusic]

@dhlexpressuk You have lost my parcel, your email constantly come back as your mailbox is full , I have mailed you 4 times through your website only to get generic replies. Can someone please contact me.

[Online Help Unit @OnlineCsHelp]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[kl @Kingloose]

@DHLexpress nightmare of a company. No notification on delivery, no notification on fees needed to be paid, package is just sitting, impossible to speak to someone. #suck #fedex #ups

[Online Help Unit @OnlineCsHelp]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[Corkers @IanCorcoran79]

@DHLexpress Just wanted to thank you for messing me about for 2 days by saying you’re delivering an item and nothing arriving. Day 3 email saying you think the address is wrong. Same address everyone else manages to deliver to. 2 days of plans changed 👏 great service 🤦‍♂️

[marcomollinedo.com @mollinedo_pmi]

@DHLexpress guía 9681494185 desde 30 de mayo no llega a Lima

[Online Help Unit @OnlineCsHelp]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[Ruud Lassche @RuudLassche]

@DHLexpress For a simple transport of 1 product from Germany to The Netherlands (7 hours drive) it's taking you 5 days now. Yesterday Hannover, today Eindhoven & tomorrow Rotterdam? I expect more from an Express service. I could have picked it up myself on monday & return quicker

[Online Help Unit @OnlineCsHelp]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly

[Sam @SamAJames23]

@DHLexpress your team is causing my pregnant partner incredible stress. After failing to provide a refund, members of your team are making her jump through hoops and all saying different things. It is not her responsibility for your failings. This is becoming too distressing!

[Online Help Unit @OnlineCsHelp]

Thank you for bringing this to our attention,My name is Reina🌹_!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM ,so that we can assist you promptly