Ooni

make pizza. the world’s no. 1 pizza oven company. founded by @kristian and @darinagarland #oonipizzaovens

[Ooni @OoniHQ]

@Mike44395967 Hey again, Mike! We can see that the team has now been in touch to offer a resolution. They'll get that sorted for you via email. 🫶

[Ooni @OoniHQ]

@Mike44395967 Hi Mike! We do see your email comms with the team and we have confirmed with our Ops Team that your order will be shipped within the posted shipping delay time frame. we apologize for the inconvenience. If you'd prefer to cancel, please reply to your support email. Thanks! 🍕

[Ooni @OoniHQ]

@Mike44395967 Hey Mike! We only ship our grocery orders via DPD. We can see that the team is looking into our options for you. They'll be back in touch with an update ASAP. Thanks so much for your patience in the meantime. 💛

[Ooni @OoniHQ]

@ashbags1 @kristian Hey Ashley! So sorry about this. We've just got back to you via DM. 🫶

[Ooni @OoniHQ]

@craigmmorq4 We sell groceries in the UK, too! You can find them here: https://t.co/lWfDgBvf0k. We no longer stock the pre-mixed dough boxes, but we do sell frozen dough balls which are super handy! 🙌

[Ooni @OoniHQ]

@sarahlgray1983 We're sorry that this happened! If you haven't already, drop us a DM with your order information and we'll look into this for you!

[Ooni @OoniHQ]

@Shoulder_Ben Hey! Hopefully you'll be cooking on it soon! Drop us a DM and we can help!

[Ooni @OoniHQ]

@speeroy We don't ship grocery products from our EU site. We're sorry about that! 💛

[Ooni @OoniHQ]

@aravalja1 @amazon @AmazonHelp @elperiodico @20m Lamentamos que te haya pasado esto. Si el pedido se realizó a través de Amazon, haremos todo lo posible por ayudarte. Envíanos un mensaje directo con los datos de tu pedido de Amazon y los artículos que pediste y recibiste, y lo investigaremos más a fondo.

[Ooni @OoniHQ]

@burakkarakash Hey Burak! We're so sorry to hear about the experience you've had. Our team has sent an email to outline some options for you. 🫶

[Ooni @OoniHQ]

@Chadzilla We hear ya! 😉

[Ooni @OoniHQ]

@VineetMTweets @VineetMTweets We're so sorry if your earlier contact was missed, we'll take a look to see what happened there, hopefully we can get you all sorted now. Cheers

[Ooni @OoniHQ]

@koonmp89 Hey there! Be sure to check out our Upgrade Program: https://t.co/FQIURcIKE6. If you have a successful application through this process, our team will send you a 20% discount code that can be used towards any of our Ooni ovens. And you get to keep your existing oven too! ⚡️

[Ooni @OoniHQ]

@Jaylow1043 @tubingtyler1 Hey friends! Here's some homework to help you get those crispy crusts. 🔥🍕

https://t.co/fcp8vKoiM6
https://t.co/H6nXPd160H
https://t.co/GwMBnhrTRV

[Ooni @OoniHQ]

@78383 Hey Steve! You can schedule a call with a member of the support team via the following link: https://t.co/DFYf9FMOJy. We're always happy to hop on a call and chat things through with you. 💛

[Ooni @OoniHQ]

@cr_kalidas We're sorry to see this happened! We'd hand deliver each one if we could! Please send us a DM with photos, your order number and your email address. 💛