OptumRx

OptumRx helps you get the medications you need — even by home delivery. We can't discuss private information here. For customer care tweet @Optum_Support.

[OptumRx @OptumRx]

@valreddell We're so sorry to hear about the delay and would like the opportunity to review your account. Please send us a private message with your full name, phone number, and email address, and a member of our team will look into this for you and provide assistance. Thank you

[OptumRx @OptumRx]

@723Magnus Thank you for tagging us in your post. We would be happy to engage the appropriate team to outreach you. Please send us a private message confirming your contact details so that we may assist you further.

[OptumRx @OptumRx]

@plarkinjr Hi Patrick, thank you for bringing this to our attention. For more information about the approval, please contact the Prior Authorization Department at 1-800-711-4555. If you still need assistance, please send us a private message with your contact information. Thank you

[OptumRx @OptumRx]

@MsKLoves_PRN Thank you for bringing this to our attention. If you'd like to discuss your experience further, please send us a private message with your full name, phone number, and email address. Thank you

[OptumRx @OptumRx]

@johns_jewels Hello Mr. Morris, we are responding to your tag regarding the concerns you shared about your OptumRx Home Delivery Pharmacy experience. Could you please confirm whether the phone number you previously provided is still the best way to contact you? https://t.co/FiewpdDeWv

[OptumRx @OptumRx]

@Goldslinger Hi Todd, thanks for bringing this to our attention—we’re sorry to hear about your experience. We’d like to help. Please send us a DM with your full name, phone number, and email, so our team can look into this. https://t.co/FiewpdDeWv

[OptumRx @OptumRx]

@AdkContrarian Hello, if you’re still having trouble accessing the website, please send us a private message with more details about the issue you’re experiencing. We’d be glad to look into this with you. https://t.co/FiewpdDeWv

[OptumRx @OptumRx]

@LGuynn7052 Hello, thank you for tagging us in your post. We're sorry to hear this and would appreciate the opportunity to look into this with you. If you would like to speak with our team, please send us a private message with your name, phone number and email address. Thank you. https://t.co/FiewpdDeWv

[OptumRx @OptumRx]

@723Magnus Thank you for tagging us in your post and making us aware of this issue. We are saddened to hear about this experience. Please send us a private message with your name and contact details, we would like to see what we can do to help!

[OptumRx @OptumRx]

@bwombat24 Thank you for confirming you were able to speak with someone and have your concerns addressed. Please do not hesitate to reach out should you have additional questions.

[OptumRx @OptumRx]

@OpenMindPolitic Hello, you may contact our customer service team directly at 800‑356‑3477, available 24/7 to further discuss your concerns. Thank you

[OptumRx @OptumRx]

@miabarns2 Hi Mia, we understand your Telemed visit did not meet your expectations. If you need additional assistance, or would like to speak with someone please private message us with your details. Thank you!

[OptumRx @OptumRx]

@abigailben91 Thank you for tagging us in your post and making us aware of this issue. Can you private message us your name and phone number? We would like to see what we can do to help. https://t.co/FiewpdDeWv

[OptumRx @OptumRx]

@donrull Hi, you can reach us at: 1-800-356-3477 for 24/7 customer support, including questions about Optum Home Delivery Pharmacy. Thank you

[OptumRx @OptumRx]

@donrull Hi, if you would like to learn more about the program, please call: [phone] our clinical pharmacist can provide you details. Thank you