@marilinc_ Mary, lamentamos saber que no estás satisfecha con nuestro nuevo hilo dental. Recientemente, hemos reformulado nuestro hilo dental para mejorar su eficacia de limpieza. Para poder ayudarte mejor, por favor envíanos un mensaje directo indicando el país desde el que nos escribes.
@AnitraCalvin Thanks for the shout-out! Congrats on having that reaction from your dentist, and we always want you to have the best results. Please let us know if you have any questions.
@familiar_dr The best way to get in contact would be through the website provided above! If you have any other questions, let us know and we can help the best we can.
@Tomhamoen You've connected with our team in North America, so to ensure you get the best help, we recommend reaching out to our team in the Netherlands. To do so, please visit us online at https://t.co/BwpNT6hM4t. Please let us know if you have any questions about contacting this team.
@familiar_dr We apologize for the confusion, but we're the Oral-B Team for United States and Canada, and we don't manufacture toothpaste, so we aren't able to help. However, here's a link to the Oral-B Nigeria Contact-Us page who can help you best: https://t.co/WB8aIhcYDM
@SelinarSnowcat Great question! We did try to reply, however, our response wasn't posting. While we did remove the colored rings, we now have small symbols on the brush heads to differentiate them. Many toothbrushes still have a battery indicator, depending on the model. For more help, DM us.
@VirilethDerg We're delighted you're such a fan of your toothbrush. Some handles offer a pressure sensor, which will light up and vibrate if you're brushing too hard. If you have any further questions, we're just a message away.
@MSavage404 We're truly sorry you're unhappy with our floss. We did upgrade our floss to a new microtextured fiber, in hopes to enhance your flossing experience. So we can offer more help and learn more about your experience, please DM us when you have a chance.
@truthandfacts08 We're sorry to learn your brush heads aren't lasting as long as they used to. With the many quality checks we have in place, this is unexpected. Sometimes this can happen if too much pressure is used, or rinsing in hot water. So we can learn more & help further, please DM us.
@KobeDogP We're sorry to hear our floss isn't meeting your expectations. Our new micro-textured floss has been tested with consumers to ensure it still cleans efficiently and glides easily between the teeth, and your feedback is important to us. DM us to discuss this further.
@KobeDogP We're sorry you're unhappy with your Oral-B floss. We recently reformulated our Glide floss to improve its cleaning performance, & would hope you'd love it. So we can help further, please send us a DM with more details about your experience.
@liverisnick We're sorry to hear that the Oral-B Glide floss you have no longer suits your preferences, Nick. We do offer thinner floss, such as the Oral-B Essential Floss and the Satin Floss. We understand you returned this one, but if there's anything we can assist with, DM us anytime.
@taffy8876 We certainly understand your frustration, Daniel. We hoped that you would enjoy the changes made and tried our best to ensure they met the standards our consumers expect. We're sorry this wasn't your experience, and we'd like to assist you with this. DM us when you can.
@HietteLary Bonjour Lary et merci de nous avoir contactés. Nous serons heureux de vous enseigner par rapport à la logique des prix de nos produits. Alors, veuillez nous contacter en privé (PM) à tout moment.
@darkskinnedswan Merci de nous avoir contactés ! Nous regrettons d'apprendre que vous avez vécu cette expérience. Afin de vous offrir la meilleure assistance possible, veuillez nous contacter en privé (Private Message) à tout moment. :)
@icosahedron_i20 We're truly sorry this has been your experience, and can imagine your surprise. When you have a free moment, please send us a DM including the country you're writing in from, so we can help further.
@herday_ We certainly understand how important it is to ensure you have a genuine Oral-B toothpaste, and want to help, Adeola. When you have a free moment, please send us a DM including the country you're writing in from.