@away order R335064229 still no response to my query as to the status of my suitcase. If it doesn’t arrive by Thursday I will have to leave the country without it and will need a refund. Looking forward to hearing from you.
@AerLingus our buggy didn’t arrive off our flight EI105 to JFK but when I tried to report it online it won’t give me the option to insert the buggy’s ID number (just my luggage that arrived). Can you help?
@AerLingus payment didn’t go through for a flight booking to New York and I was told to call customer care to rectify. Booking on hold for 24 hours but that will run out shortly as no one answering on customer service (tried 3 times and on hold for 3 hours). Can you help?
@AerLingus I have completed all VeriFLY checks as of 5 hours ago but I’m still not letting me check in and is prompting me to complete VeriFLY. Are the apps not synced? EI0482.
@AerLingus Thanks, aware of this, but my child is under 2 but I still want to book a seat for him (he is v big for his age and won’t sit on my lap). Do I need to inform cabin crew that we’ll be installing a car seat for him?
@AerLingus hi - have been on hold for 45 mins on customer service. Just want to know how I book a seat + car seat for an under 2 for a flight from Dub to Lisbon? No options online (that I can see) tks
@AerLingus Should I just book a seat for him in the normal way and then just bring the car seat with me? Or do I have to alert AL before I arrive for my flight (to install the car seat)?
@askryanair hi, I left my iPad behind on flight FR7135 from Lisbon to Dublin last night (seat 32A). Have contacted lost property but they said no item has been handed in. Is there a chance it has not made it to lost property yet? Flight arrived at 1.30am. Thank you
absolutely appalling customer service from @ring - spent 40 minutes on the phone as cannot get past step 1 to set up our new doorbell and was ultimately cut off by the rep. A total waste of time. Disappointing and unprofessional.
@GasNetIrl still no response to our constant calls and emails. Really terrible service - no one should have to wait 8 weeks to get re-connected to gas. Will be contacting the regulator and local counsellor next to lodge further complaints #disgrace
@GasNetIrl I have been trying to get gas connected to my new house for 8 weeks. We cannot move in because you will not commit to a date to connect us. Can you explain why? The delay is completely unreasonable and totally unacceptable. Really very disappointing customer service.