Customer support

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For Customer Support in less than 140 characters. Questions about otel.com, hotels, news or services? Give us a Tweet

[Customer support @OtelSupport]

@popayua Kindly check your twitter inbox. I sent you a new discount code. You can use that one. Thanks

[Customer support @OtelSupport]

@Anomalous_Prd As we need a written request, can you send an email to [email protected] regarding your cancellation request?

[Customer support @OtelSupport]

@MYTRAVELINFINIT Could you please advise your booking id?

[Customer support @OtelSupport]

@Anomalous_Prd Could you please send us a request through http://t.co/OOw3IKQmGj

[Customer support @OtelSupport]

@Tatigzuluaga Dear Tatiana, VAT is always included but there may be city tax or tourist tax to be paid at the hotel for some destinations.

[Customer support @OtelSupport]

@REFsanta Dear Ralph, Sorry for the inconvenience, Could you please send your booking ID to enable us to check immediately? Thanks

[Customer support @OtelSupport]

@PhilipH10 Dear Philip, Could you please try with another web browser? Thanks

[Customer support @OtelSupport]

@Christo20515327 Dear Christopher, Could you please send your amendment request through http://t.co/OOw3IKQmGj

[Customer support @OtelSupport]

@popayua Dear Joy, Kindly check the image attached.

[Customer support @OtelSupport]

@DellyBaby18 Could you please advise your query number to enable us to help you? Thank you.

[Customer support @OtelSupport]

@AbuTalal777 Could you please send us an official for each booking through http://t.co/OOw3IKQmGj

[Customer support @OtelSupport]

@zyluke1994 You can send your special request directly through our system through the link http://t.co/rYwrrg1jLJ Thank you!

[Customer support @OtelSupport]

@MarsdenLegal You can directly send a request through http://t.co/rYwrrg1jLJ

[Customer support @OtelSupport]

@Isaac_Ng18 Kindly try to make your booking with a different browser. Thank you for your concern.

[Customer support @OtelSupport]

@CTHabourlubber Kindly note that your reservation is confirmed. Please log into your account to see your voucher.

[Customer support @OtelSupport]

@MuddassirM Dear Muddassir, You need to put the name to "name on the card" section. Thanks

[Customer support @OtelSupport]

@Jodie_dolls Could you please send us a message through http://t.co/rYwrrg1jLJ

[Customer support @OtelSupport]

@PCT1967 Could you please send us a message through http://t.co/rYwrrg1jLJ

[Customer support @OtelSupport]

@zyluke1994 Dear Yu, Generally they are the same but coming from different suppliers. Thus you can choose the cheap one. Thanks

[Customer support @OtelSupport]

@magedfathey1 Dear Maged, You need to check the rules of the hotel at the time of booking as each hotel has their own policies.