OTG

Meet the Modern Airport Experience.

For concerns requiring a response, contact us directly

[OTG @OTGexp]

@TravelinGayBull Thank you for sharing this feedback with us. We’ve sent it along to our teams for review and truly appreciate you taking the time to let us know about your experience.

[Pantalones Organic Tequila @pantalonesXL]

Find us at the airport bar with a drink in hand. @OTGexp

[OTG @OTGexp]

@gscottoliver Sorry to hear this! Our specials should always be available as advertised. Could you DM us the bar/restaurant name, any additional details, and when you visited? We’ll share with the team to make sure it’s addressed.

[OTG @OTGexp]

@ghackethorn Hi Grant! We're sorry to hear about this. Could you please let us know which airport and location you purchased from? We'll let our teams know.

[OTG @OTGexp]

@alvino5511 Hi Alvino! We'd love to learn more. Could you please send us an email at [email protected]? Someone will be in touch.

[OTG @OTGexp]

@michael_toriss Michael, that’s not the experience we want for our guests. We’re sharing this with our team, please let us know which airport you were at so we can look into it. Thank you!

[OTG @OTGexp]

@radteresa1 @LGAairport @pepsi Thanks for your feedback, Teresa! We’ll share your comments with our team.

[OTG @OTGexp]

@radteresa1 @LGAairport @pepsi We appreciate your feedback! Pepsi products, including Diet Pepsi and more, are available at various CIBO Markets in Terminal C (selection varies by market). Were you referring to restaurants as well? Let us know which gate you were near, and we’ll share your comments internally.

[OTG @OTGexp]

@BallsWasHot123 @EWRairport Thank you for confirming. Please share your receipt or these details: purchase date, email, time, last 4 digits of your card, and card type so our team can process a refund. Send to [email protected] or via DM for your security.
https://t.co/D1FIE8hnf3

[OTG @OTGexp]

@BallsWasHot123 @EWRairport We're sorry to hear about this experience. Our teams have been notified, however, could you please let us know which location this occurred at so we can investigate further? Thank you!

[OTG @OTGexp]

@EWRairport @dereizigercronk Hi @dereizigercronk. Thank you for reaching out. Could you let us know which restaurant or kiosk you noticed these prices at? We’ll make sure our team looks into it. We appreciate your feedback and will work with our team to review.

[OTG @OTGexp]

@LukeDyks @EWRairport Hello, thank you for taking the time to bring this to our attention, we apologize that you did not have a positive experience. Please email us at [email protected] so we can talk about this directly. Thank you again for your time.

[OTG @OTGexp]

@EWRairport @cycling_nyc Thank you for taking the time to bring this to our attention, we apologize that you did not have a positive experience. We have passed this on to our airport teams to address internally. Thank you again for your time.

[OTG @OTGexp]

@EWRairport @MeganCarolan Hi Megan, thank you for taking the time to bring this to our attention. While we offer self-serve drip coffee at many locations to expedite service, we are working to expand this offering. We hope to get another opportunity to serve you soon.

[OTG @OTGexp]

@PaulJones95 @LGAairport Hi Paul, thank you for bringing this to our attention. We'd like the opportunity to speak with you directly to get additional information. If you're willing to speak to us, please email [email protected] - thank you again!

[OTG @OTGexp]

@tiroamkai @JFKairport Hello, thank you for taking the time to bring this to our attention. We'd like the opportunity to speak with you directly regarding your experience, please email us at [email protected] - thank you again!

[OTG @OTGexp]

Your next opportunity is now boarding ✈️ Join us on February 14th at the @MSPAirport job fair!

Learn more about OTG's career-advancing opportunities: https://t.co/sjgJdfNjBM

#MSPAirport #MSPHiring #HiringMinnesota

[OTG @OTGexp]

@Chinar1676 @EWRairport Thank you for dining with us and taking the time to share your feedback. Can you please let us know which concept you dined at so that we can look into this? Thank you again for your time.

[OTG @OTGexp]

@ezrajen @EWRairport @PANYNJ As with every item we retail, pricing for the produce in question was approved under PANYNJ’s policy of street pricing + 10%. If you have further questions, don't hesitate to contact us at [email protected] – one of our team members will be happy to assist you directly. (2/2)