Oxbow Animal Health

Oxbow Animal Health is a worldwide supplier of premium life-staged nutrition and supportive care products for small exotic animals.

[Oxbow Animal Health @OxbowAH]

@velvet_guts Hello, we are so sorry to hear about your unfortunate experience. We have received your email and look forward to collecting more information for our Quality Assurance Team to investigate further.

[Oxbow Animal Health @OxbowAH]

@bbystarr15 Our Natural Science products, including Vitamin C, are returning from a long-term out-of-stock. We are back in production but you may notice an ebb and flow as we get them back into the market. Keep an eye out on online retailers as they will likely post them first.

[Oxbow Animal Health @OxbowAH]

@lorewren07 @kmsmpson Our Natural Science Supplements were out of stock due to some supply chain delays but they are resolved and we are back in production once more. Keep an eye out on online retailers like Amazon and Chewy.

[Oxbow Animal Health @OxbowAH]

@angelibra44 We are back in production for these products, they still need to be manufactured and go through the quality testing process but hopefully, they will be available again very soon. We share your frustration that these were unavailable.

[Oxbow Animal Health @OxbowAH]

@babymaysie Sending you a direct message.

[Oxbow Animal Health @OxbowAH]

@theREALjhall Our Simple Rewards Apple & Banana treats are currently out of stock due to some supply chain delays that our team is working to resolve as quickly as possible. We are sorry for the inconvenience this is causing you and your little ones.

[Oxbow Animal Health @OxbowAH]

@kmsmpson @amazon Since our Natural Science Vitamin C is currently out of stock, this may be sold by a third-party seller who is increasing the price due to demand. I would recommend checking to see who is selling it.

[Oxbow Animal Health @OxbowAH]

@joannaxoai We are sorry for the disruption this is causing you and your little ones. Our team is working hard to bring this back as quickly as possible. If you have an urgent need, contact your vet to discuss possible alternatives in the meantime.

[Oxbow Animal Health @OxbowAH]

@jenniedh Thank you for reaching out. Several flavors of our Simple Rewards Treats are currently out of stock due to supply chain delays. Our team is working hard to resolve this as quickly as possible but we don't have a specific date yet. We are deeply sorry for the inconvenience.

[Oxbow Animal Health @OxbowAH]

@seokjiwa Since you have an urgent need, please contact your veterinarian to discuss temporary alternatives. We are deeply sorry for the inconvenience, we are doing all we can to resolve this as quickly as possible.

[Oxbow Animal Health @OxbowAH]

@TrueDyspistia We are deeply sorry about your recent experience. Would you please send us a direct message so we can collect information to report this to our Quality Assurance Team and further assist you.
Alternatively, you can open a case with us at https://t.co/Tj9cY96jBa

[Oxbow Animal Health @OxbowAH]

@MogwaiMalkin71 At this time, we do not have a specific date but our team is working to resolve it as quickly as possible. Our other diets, Organic Bounty, Essentials, and Forage Wise would work as alternatives in the meantime if you are in urgent need of pellets.

[Oxbow Animal Health @OxbowAH]

@Mscaligurl84 Hello Nicole. I'm sending you a direct message so that we can collect more information from you in regards to the twine you found.

[Oxbow Animal Health @OxbowAH]

@TheSkinnyMenace I'm afraid we can't friend you but you can start a case through our website at https://t.co/YH4EXW7HZK

[Oxbow Animal Health @OxbowAH]

@TheSkinnyMenace Hello, my name is Pattie and I am happy to assist. I apologize for your unusual finding in your Western Timothy Hay. Would you please send us a private message so I can start a case? It won't let us send you a message for some reason.

[Oxbow Animal Health @OxbowAH]

@leanne_horam We are sorry for the inconvenience this has cause you and your little ones. I would recommend discussing options with your veterinarian in the meantime.

[Oxbow Animal Health @OxbowAH]

@leanne_horam Our Natural Science Joint Support was out of stock due to shipping delays and ingredient sourcing challenges, which has left little available in any markets. I am happy to report that it is back in stock but it will take time to become available in the UK.