@bchesky Hi Brian, I wish you value or efforts hosting too but Airbnb is not upholding our cancellation policy repeatedly. On this 2 reservations (HMFA54YF3N and HM33MD3WY4) Airbnb altered our payment without notice against our strict cancellation policy. We cannot trust Airbnb anymore!
@bchesky Hi Brian, I wish you value or efforts hosting too but Airbnb is not upholding our cancellation policy repeatedly. On this 2 reservations (HMFA54YF3N and HM33MD3WY4) Airbnb altered our payment without notice against our strict cancellation policy. We cannot trust Airbnb anymore!
@bchesky@Airbnb We are very disappointed on Airbnb not upholding our cancellation policies. One guest clogged our sewer to obtain a refund. Airbnb gave it to him without even checking with us. Airbnb plays to be God stealing our honest earnings. Can you help in any way?
@bchesky@Ahmad_Al_Dahle Working with Airbnb and their AI is so frustrating. We keep claiming Airbnb to uphold our cancellation policy and they found multiple “not contractual” excuses to avoid responsibility. A guest sabotage our listing to frame us as we are giving a bad service and we lost our pay
@bchesky@Ahmad_Al_Dahle We will take this case to court if necessary. Airbnb must uphold our cancellation policy and protect us from guests like Anthony
@bchesky@Ahmad_Al_Dahle Please protect us from guests like Anthony and uphold our strict cancellation policy. Otherwise what is the point of having a cancellation policy.
@bchesky@Ahmad_Al_Dahle We just received this message from your team: We have evaluated the circumstances for you and recognize that a decision has been finalized on this issue. We advise you to refer to the latest message from your Support Ambassador. We value your understanding.
Sabotage is ok now?
@bchesky@Ahmad_Al_Dahle Hi Brian, we are very disappointed at how your team are handling Airbnb claims. A guest from Airbnb (Anthony HM3BEC53M9) clogged our sewer to bypass our strict cancellation policy and Airbnb took side giving the guest a refund despite we provided evidence. Please help!
@bchesky@tbpn Hi Brian, we are in a desperate situation. All our 18 listings have been suspended for the last 5 days. We keep calling Airbnb but no help over there for the last 5 days. This is destroying our business. Can you please help?
Pablo Bogdan
FUN TRIP LA
@bchesky Hi Brian, we are not getting a reply from the Airbnb support team. They took our payout against our cancellation policy. Can you please help? Thanks
@bchesky Hi again, Brian can you please intervene. Looks like no one cares about our cancellation policy and guests are getting away by being difficult to bend the policies and get a refund. No one is backing us up. Please help. Thanks
@AirbnbHelp It doesn’t bother me. I have nothing to hide. Please refund $1,193.10 that was unfairly taken from my payout without my authorization and without upholding my cancellation policy. Thanks