@AmericanAir Due to a flight delay from MSP to Atlanta with 1 stop in Charlotte, I was given a hotel with unacceptable conditions (bugs in bed, poor room quality). I had to return to the airport and sleep in a chair. Requesting a full refund for my night lost in Atlanta.
@AmericanAir@AmericanAir I must reiterate my request for a refund and compensation. DOT regulations entitle passengers to reasonable accommodations in case of delays. The hotel provided was unhygienic, with bed bugs, posing health risks. I had to return to the airport to sleep in discomfor