PacketSky

Internet solutions provider for fibre and mobile based networks for the home or business. Simply connected!

[PacketSky @PacketSky]

@UncleThato Good day @UncleThato, there seemed to be a Vumatel outage in your area but I can see you are back online

[PacketSky @PacketSky]

@FaheemSuliman Good day @FaheemSuliman, Vumatel currently have a mass outage in Johannesburg. They are attending to the outage but there is currently no ETR. Apologies for the inconvenience.

[PacketSky @PacketSky]

@Cavalier_100 Thank you i will let them know

[PacketSky @PacketSky]

@PhilMphela Good day @PhilMphela. There is no maintenance currently and your link looks fine on our end, will send you a DM with more information

[PacketSky @PacketSky]

@UncleThato Hi @UncleThato, there is no maintenance scheduled, i can see your service is online currently. If you are still having issues please email [email protected] and they will assist

[PacketSky @PacketSky]

As per below, @PacketSky is aware of a national network outage affecting several customers. We will provide more information as we receive it

[Vuma @vumatel]

Good day
We are currently experiencing a national network outage on the former SADV network, now referred to as Vuma Village. Engineers are working to resolve the issue as quickly as possible.

[PacketSky @PacketSky]

@JackieChina3 Hi @JackieChina3. The support team will be sending you a message

[PacketSky @PacketSky]

@JackieChina3 Thank you, I will check with our team and come back to you shortly

[PacketSky @PacketSky]

@PhilMphela Hi @PhilMphela, please check your DM

[PacketSky @PacketSky]

@CleverTatenda Thank you, responded via DM

[PacketSky @PacketSky]

@CleverTatenda Good morning. The latest update we have from Netstream is that there will be a team on site this morning to try and resolve the issue. Our support team will send out any updates as we receive them

[PacketSky @PacketSky]

@trentoncarr Hi Trenton, our support team works 24/7, I will ask them contact you shortly

[PacketSky @PacketSky]

@UncleThato Hi Thato, have sent you a private message

[PacketSky @PacketSky]

@UncleThato Hi Thato. I am just waiting for our engineers to confirm all is stable and I will pass this on to you. Apologies for the inconvenience

[PacketSky @PacketSky]

@UncleThato Hi Thato, it is urgent maintenance and not planned maintenance that normally has days notice. I will confirm with you here directly once you are restored