Palak

USA CMA Semi-Qualified | Finance & Business

Not a frequent poster. Most things can be solved with patience. This account exists for the exceptions.

[Palak @Palakjan0]

well with your support ac is repair

[Palak @Palakjan0]

Bought a brand-new @PanasonicIndia AC from @CromaSupport Surat. Day 2: DEAD. Complaint filed June 11. It's June 19 8 days of gas leak excuses, mental harassment, and ZERO resolution.Fix this fraud, replace the defective unit, and compensate immediately or we take legal action.

[Palak @Palakjan0]

@cromaretail Still no technician visit

Please provide a realistic timeline for resolution. (we have been told each time we have taking it to priority) If this cannot be resolved, please arrange a refund and let us know whether any compensation will be offered for the inconvenience caused.

[Palak @Palakjan0]

@UnknownUse93358 @PanasonicIndia @CromaSupport @cromaretail @Claimservi26024 Didn’t make this public because of the faulty AC. I made it public because 8 days of follow-ups got me nowhere.

[Palak @Palakjan0]

A brand-new AC becoming defective within 24 hours is disappointing. Leaving the customer without a solution for over a week despite repeated follow-ups is unacceptable.
At this point, the only thing cooling faster than the AC is our trust in Croma.

@CromaSupport @PanasonicIndia