James Hayes

Director of Business Development | @Parcelhub, part of @WhistlUKNews ... 2 kids, incredible wife, loving life! Views my own. #ecommerce #parcel #delivery📦📦

[James Hayes @ParcelJames]

@RoyalMailHelp hello, trying without success to chase this parcel please WC521679777GB

[James Hayes @ParcelJames]

@decmchugh75 It’s art, a very complex and confusing piece at art at time

[James Hayes @ParcelJames]

@CarBootyMusic @1BMHC @julianskyrme @786maq @WhalleyRanger1 @RangeAction @AngelikiStg @ride_walk @WhalleyRangeLab @WhalleyRangeorg @MCCWhalleyRange Correct, it does.

[James Hayes @ParcelJames]

@julianskyrme @1BMHC @786maq @WhalleyRanger1 @RangeAction @AngelikiStg @ride_walk @WhalleyRangeLab @WhalleyRangeorg @MCCWhalleyRange Witnessed this also, they blocked the road for around 15 minutes, constant beeping of horns and revving of engines. Children scared, abuse handed out by drivers of silly cars hired to show off for a few hours. The opposite of what being community minded is all about.

[James Hayes @ParcelJames]

@antanddec A shoeing 😂

[Parcelhub Ltd @Parcelhub]

Join @ParcelJames, Director of Business Development at #Parcelhub along with @Shopify, @PayPal, @Medallia and @awscloud / @AWS_UKI as we dissect the year gone by and chart out a crisis-proof #CXroadmap for your retail brand: https://t.co/z3irougfLC

[Space 48 @Space48ers]

In episode 6 of the Space Bar Podcast, we're discussing the early impact of #Brexit on #eCommerce with @ParcelJames @Parcelhub, Mark @Dubarry_com, and @StephenKenealy, our strategy director. 🚀

Listen here: https://t.co/iKOtU7Ablh

[James Hayes @ParcelJames]

@Space48ers @Parcelhub @Dubarry_com @StephenKenealy Thanks for having me!

[James Hayes @ParcelJames]

@zenhussies hey guys, trying to contact you are you still performing?

[James Hayes @ParcelJames]

@MallabarFilm @zenhussies Would love to speak to ZH!! It’s 10 years since the most memorable gig and I’d love for make it happen again!

[James Hayes @ParcelJames]

@1stoporders trying to contact someone in your sales team/ or partner team...

[Parcelhub Ltd @Parcelhub]

Global eCommerce business is set to skyrocket in 2021. Join us, @Avalara, @PushONltd, @Adyen and prepare now for greater #internationalgrowth opportunities. https://t.co/bHgeW35LHa

[Parcelhub Ltd @Parcelhub]

Parcelhub, along with @FreshworksInc, is pleased to host a series of Ask Me Anything (AMA) sessions titled, "eCommerce Bootcamp". https://t.co/YjPogdtWPs

[Parcelhub Ltd @Parcelhub]

Parcelhub, the leading provider of multi-carrier #deliverymanagement and proactive tracking support, has invested in a new collection service in the #WestMidlands, in response to #SME and #midmarket retailers, brands and wholesalers approaching the firm. https://t.co/mwKwbE2qC5

[Freshworks Inc @FreshworksInc]

“Due to the pandemic, the mix of shipments has massively shifted. Capacities are stretched more than ever.”- @ParcelJames, Director, @Parcelhub

Learn how Parcelhub managed evolving customer behaviour. https://t.co/2XD9Tvy4TE

[Freshworks Inc @FreshworksInc]

As the pandemic closed brick and mortar stores in UK, @Parcelhub were delivering ‘Christmas-levels’ of volume through the lockdown.

Find out how they managed a surge in tickets across a wide range of channels using @freshdesk. 👇
https://t.co/2XD9Tvy4TE

[Freshworks Inc @FreshworksInc]

How @Parcelhub achieved 100% of their SLAs over the lockdown despite a 100% increase in tickets. (A thread)

[Freshworks Inc @FreshworksInc]

To see Parcelhub and other Freshworks customers have embraced technology in these times to deliver moments of wow their customers, watch the #AmazingCustomerStories playlist on YouTube 👇 https://t.co/2XD9Tvy4TE

[Parcelhub Ltd @Parcelhub]

Thanks to our use of @FreshworksEU’s customer support software, @freshdesk, we have increased our productivity and handled double the number of #supporttickets per agent, all while our customer service agents have been working from home. https://t.co/eedis5K16W

[Parcelhub Ltd @Parcelhub]

In this new podcast, @ParcelJames shares his unique insights (with @PhillKay1 @segmentify) into how COVID has affected eCommerce, including how it has become more important than ever to gain control over #faileddeliveries! https://t.co/UDvfP1mySX