Parth Modi

[Parth Modi @ParthModiwme99]

@TK_HelpDesk Still no one has reached out with the solution yet.

[Parth Modi @ParthModiwme99]

Still waiting for an update on my feedback-no response yet. @TurkishAirlines @TK_HelpDesk @TK_TR @staralliance, please look into this and respond ASAP. If this cannot be resolved online, can I visit the airport and have someone assist me there?

[Parth Modi @ParthModiwme99]

@TK_HelpDesk Do you realize I’ve been receiving this same response for the last 25 days? @TK_HelpDesk no real response, no solution, & no accountability. This is extremely disappointing and shameful customer service. It feels like you simply don’t care about your customers or their situations

[Parth Modi @ParthModiwme99]

@TK_HelpDesk Hope you have any update today.

[Parth Modi @ParthModiwme99]

@TK_HelpDesk @TurkishAirlines Absolutely disgraceful customer service. We deserve a resolution, not endless waiting. Shame on @TurkishAirlines services.

[Parth Modi @ParthModiwme99]

@TK_HelpDesk This has gone beyond frustrating—it’s completely unacceptable. You take our money immediately when we purchase tickets, yet it’s been 3+ weeks with no response from the appropriate department. Is this really how @TurkishAirlines treats its customers?

[Parth Modi @ParthModiwme99]

@TK_HelpDesk I’ve been receiving the same response for over a week with no actual resolution. How much longer should I wait? This is becoming extremely frustrating and disappointing. Honestly, it’s making me feel like I made the wrong decision booking with @TurkishAirlines @TK_HelpDesk

[Parth Modi @ParthModiwme99]

@TK_HelpDesk It’s been more than a week they haven’t responded on my feedback. Feedback no. TK-15119655. Any ETA would be much appreciated.

[Parth Modi @ParthModiwme99]

I changed my @TurkishAirlines departure from Nov 11 to Oct 12 due to my wife’s medical reason & paid the fare difference. My Dec 27 return was unchanged, yet baggage allowance was reduced on return flight from 2 bags to 1 bag without any authorization.

[Parth Modi @ParthModiwme99]

@staralliance @TK_HelpDesk @TurkishAirlines @DOAI_gov I need my and my wife’s baggage allowance to be restored as my original tickets which should be 2 checked bags.

[Parth Modi @ParthModiwme99]

@TK_HelpDesk We then paid the fare difference to change our travel dates. However, after making the change, Turkish Airlines reduced our baggage allowance, even though we never requested any change to our return flight or its original baggage allowance.

[Parth Modi @ParthModiwme99]

@TK_HelpDesk Initially, my wife and I requested a travel-date change and asked Turkish Airlines to consider her medical situation and waive the change fees. We provided all the required medical documents and doctor’s letter, but the request was denied.

[Parth Modi @ParthModiwme99]

@TK_HelpDesk I’m also not comfortable sharing my personal information publicly, but I feel your customers should know how difficult it has been to get @TurkishAirlines to resolve an issue that was not caused by the customer. This has been extremely frustrating and disappointing.

[Parth Modi @ParthModiwme99]

@TK_HelpDesk Do @TurkishAirlines @TK_HelpDesk have any ETA when my & my wife’s baggage allowance will be restored to 2 checked bags as it was on my original tickets.

[Parth Modi @ParthModiwme99]

@TK_HelpDesk

[Parth Modi @ParthModiwme99]

@TK_HelpDesk I appreciate your efforts to follow up with the Customer Relations team. However, I would truly appreciate it if my wife’s and my baggage allowance could be restored to the original allowance of 2 checked bags each. Once this is resolved, I will thank you for your assistance.

[Parth Modi @ParthModiwme99]

@TK_HelpDesk Now I’m receiving the exact same response you’ve been giving me for the past week. I don’t understand how long @TurkishAirlines needs to investigate a simple baggage allowance issue. This has gone on far too long. I need an actual resolution, not another repeated response.

[Parth Modi @ParthModiwme99]

@TK_HelpDesk I’m only receiving automated AI responses, which don’t address my actual concern. I need someone to review the issue and provide a clear resolution.

[Parth Modi @ParthModiwme99]

@TK_HelpDesk I absolutely can, but please make sure I don’t get the same response telling me to submit feedback and wait for your team to reach out. I’ve already done that, and no one has contacted me with a solution.