Parul Bhandari

Award-winning Customer Success Advisor and Columnist

[Parul Bhandari @ParulLahoti]

Learn how the trades are growing exponentially and AI is enhancing them further. @Inc @RealTommyMello

https://t.co/oDI3x2Q5lc

[Parul Bhandari @ParulLahoti]

#calebwilliams of the @ChicagoBears performance last week was one many leaders can learn from! #beardown in tough times.

https://t.co/IEdKsFO25D

[Parul Bhandari @ParulLahoti]

Is your 2026 CX roadmap ready? Is it ready to deliver results for you and your customers?

My first @Inc article for 2026 is live, and is detailing a few key ways to ensure your roadmap is AI and expectation-ready.

https://t.co/ovuEPJaaxu

[Parul Bhandari @ParulLahoti]

Prediction: Mid-sized companies will thrive in the Age of AI

Thoughts?

@Inc #AI #Adoption

[Parul Bhandari @ParulLahoti]

https://t.co/kiHzaRehCc

[Parul Bhandari @ParulLahoti]

Leaders - are you ready to manage your AI employees and new directives? @Inc

https://t.co/kiHzaRehCc

[Parul Bhandari @ParulLahoti]

@Inc grab the book on amazon- learn more here- https://t.co/oHfGXcLFQz

[Parul Bhandari @ParulLahoti]

My new #book is out!! Thrilled to be able to share this. find The #CustomerSuccess Talent Playbook on Amazon.

https://t.co/TvpXrFn5hy

[Parul Bhandari @ParulLahoti]

@Inc thanks for sharing

[Parul Bhandari @ParulLahoti]

@Inc

[Parul Bhandari @ParulLahoti]

95% of AI pilots are failing- @MIT has told us why, lets figure out how to change that.

https://t.co/tVLtTrRE9q

[Parul Bhandari @ParulLahoti]

If you think you know how to lead, and have never done it, you could be wrong.

#Training matters for growth

https://t.co/VqAuKFPMI3

[Parul Bhandari @ParulLahoti]

If you think you know how to lead, and have never done it, you could be wrong.

#Training matters for growth

https://t.co/VqAuKFPMI3

[Parul Bhandari @ParulLahoti]

#Diwali is just around the corner and so many #brands are leaning into how to capitalize on the holiday.

Learn more here: https://t.co/xfbBPQBEw5

[Parul Bhandari @ParulLahoti]

my 7 year old son recently wrote a book! So happy to share this with everyone

https://t.co/s7OFRo7sxM

#kidswhowrite #kidlit

[Parul Bhandari @ParulLahoti]

@HarvardBiz this is so relevant now and yet written in 2016!

[Parul Bhandari @ParulLahoti]

Maintaing human touch in the age of #ai is not something to take lightly. Here is how- https://t.co/qyAZi9jVTw

[Parul Bhandari @ParulLahoti]

📘Title Reveal Day!!
We’re so excited to announce the title of our upcoming book…

The Customer Success Talent Playbook

This book is for everyone shaping the future of #CustomerSuccess

Help vote for our subtitle 👉🏽https://t.co/TC9N5XCUXW

[Parul Bhandari @ParulLahoti]

from sandal to scandal @Prada #kholapuri crisis unfolded and analyzed...

https://t.co/EZ2stilZUK

[Parul Bhandari @ParulLahoti]

Launching my early-stage SaaS workshop to launch your Customer Success team. This is for #earlystage #saas founders!

https://t.co/8HiWMt8G7h