But only about 20% of those actually make calls to the media so you're not really that outnumbered. The rest do other things like social media, design, process--a lot of process--, client relations, new business, admin.
@PBBrady We appreciate your patience as our team works on deplaning you as soon as possible. Our Gate team handles hotel and meal vouchers, so you can liaise with them directly.
@l_e_whyte I hear ya, but that’s the same response every patient/consumer who has a bad experience says. Shows how hard it is for non health care oriented people to take charge of their care.